Results-oriented individual with a focus on customer relations and quality assurance. Known for effectively managing customer interactions and optimizing sales opportunities through attentive service and inventory management.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Lowes Home Improvment
Reading, PA
10.2023 - Current
Assisted customers with product selection and inquiries to enhance shopping experience.
Resolved customer complaints efficiently, ensuring satisfaction and loyalty.
Processed transactions accurately using point-of-sale systems to maintain financial integrity.
Collaborated with team members to streamline operations and improve service delivery.
Monitored inventory levels and restocked merchandise to optimize sales opportunities.
Responded to customer requests for products, services, and company information.
Housekeeping and Dietary
Complete Care Berkshire
Reading, PA
09.2024 - 11.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Electrical Tester
Perimeter Technologies Division
Reading, PA
09.2022 - 07.2024
Conducted electrical tests to ensure compliance with safety standards and specifications.
Diagnosed and repaired electrical systems, enhancing operational efficiency across projects.
Collaborated with engineering teams to refine testing procedures and protocols.
Maintained accurate records of test results, ensuring traceability and accountability.
Trained junior testers on equipment usage and best practices for quality assurance.
Production Assembler
Hubbell Incorporated-GAI-Tronics
Reading, PA
01.2017 - 07.2024
Assembled electrical components with precision to ensure quality standards.
Operated various production machinery to enhance workflow efficiency.
Collaborated with team members to troubleshoot assembly line issues.
Conducted routine inspections of finished products for defects and compliance.