Tammy Hopkins
Factoryville
Summary
Thorough bookkeeper with several years of experience working closely with accounting team to create and analyze financial reports. Polished in bank reconciliation, financial statement preparation and billing dispute resolution. Careful, fast-learning worker dedicated to accuracy.
Overview
34
34
years of professional experience
Work History
Waitress
Towne & Country Grille
Tunkhannock
04.2020 - 06.2022
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests
- Provided accurate change for cash transactions using a cash register system.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked back with customers throughout meal service to ensure satisfaction.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Assisted other wait staff members in times of heavy customer traffic.
- Assisted in seating guests at tables or booths.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Set up tables in between patrons to reduce wait times.
- Presented menus and answered questions regarding items.
- Prepared checks, itemizing total meal costs and taxes.
Bookkeeper Temp Position
Williams’
Clarks Summit
01.2015 - 06.2015
- Verified accuracy of vendor invoices against purchase orders prior to payment processing.
- Maintained accounts payable and receivable, ensuring timely billing and payment processing.
Bookkeeper
CFMarts of PA
Clarks Summit
05.1988 - 12.1998
- Implemented and maintained internal controls to safeguard financial assets.
- Performed account analysis as required by management.
- Provided support during external audits by preparing necessary documents and answering inquiries.
Education
Some College (No Degree) - Business
Penn State University Lehman Campus
Lake Lehman, PASkills
- Financial reporting
- Accounts payable
- Accounts receivable
- Bank reconciliation
- Data analysis
- Customer service
- Attention to detail
- Effective communication
- Financial statement preparation
- General ledger maintenance
Accomplishments
- Accounting award in high school
- National Honors Society in high school
Timeline
Waitress
Towne & Country Grille
04.2020 - 06.2022
Bookkeeper Temp Position
Williams’
01.2015 - 06.2015
Bookkeeper
CFMarts of PA
05.1988 - 12.1998
Some College (No Degree) - Business
Penn State University Lehman Campus