Dedicated Appointment Coordinator with a strong work ethic and exceptional customer service skills. Utilizes organizational, communicational, and computer skills to coordinate schedules and ensure client satisfaction and relationships. Proven ability to train staff. Strong team collaborator and adaptive to changing needs.
Overview
9
9
years of professional experience
Work History
Appointment Coordinator
Bobby Rahal Honda
6696 Carlisle Pike, Mechanicsburg, Pa 17050
11.2018 - Current
Coordinates appointment schedules for service.
Provides exceptional customer service, upholds positive relationships with both new and existing clients.
Streamlined appointment booking processes using dealership management software, improving efficiency and reducing scheduling conflicts.
Supports office-wide initiatives by taking on additional responsibilities as needed, including reception duties.
Managed high call volume while maintaining professionalism and accuracy in appointment bookings.
Assesses customer needs and responded to customer emails and calls.
Assists in training new staff on appointment coordination procedures and dealership software systems.
Baker /Deli Clerk
Walmart
3400 Hartzdale Dr., Camp Hill , PA 17011
10.2016 - 11.2018
Operated ,maintained cleanliness in baking / deli areas, adhered to sanitation guidelines, and addressing potential hazards promptly.
Assisted in inventory .
Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Consistently met deadlines for baking and preparing deli products to fill sales floor by effectively prioritizing tasks.
Replenished and rotated food items, following correct food cooling and storage procedures.
Used hand held equipment to fill products on sales floor.
Stacked products on to carts, pulling 75 pounds plus.