Tammy Wagler
Utica
Summary
Detail-oriented clerical assistant with proven skills in organization and customer service. Committed to maintaining confidentiality and supporting office operations for enhanced productivity.
Overview
16
16
years of professional experience
Work History
Clerical Assistant
Chipsco Inc and Appex Innovations
Meadville
06.2025 - Current
- Assisted with daily clerical tasks and maintained organized filing systems.
- Managed incoming correspondence and directed communications to appropriate personnel.
- Prepared documents and reports for internal distribution and review processes.
- Supported data entry tasks using office software to maintain accurate records.
- Conducted routine inventory checks of office supplies and placed orders as needed.
- Maintained confidentiality of sensitive information in all clerical activities.
- Assisted with filing documents and maintaining records.
- Assisted with special projects as needed by management team.
- Maintained an organized filing system of paper documents.
- Greeted visitors and customers in a friendly, professional manner.
- Inputted data into spreadsheets for tracking purposes.
- Answered phone calls and directed them to the appropriate personnel.
- Performed data entry tasks with accuracy and speed.
- Updated customer contact information in the system database.
- Prepared documents such as letters, memos, agendas.
- Kept office records organized and supplies well-stocked for optimal team performance.
- Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Processed accounts payable and accounts receivable updates to maintain current financial records.
- Managed incoming and outgoing mail correspondence.
- Prepared shipping packages by printing packing labels and verifying orders.
- Managed material flow and cataloging materials by accurately maintaining references and files.
- Ordered office supplies to maintain adequate inventory levels.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Monitored office expenses and submitted purchase requests.
- Managed daily office operations and maintained a clean and efficient workspace.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Maintained confidentiality of sensitive information and documents.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Computed, recorded and proofread data or reports.
- Copied, sorted and filed records of office activities and business transactions.
- Delivered messages and ran errands.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Completed and mailed contracts, invoices or checks.
- Monitored office supply stock levels and placed timely orders for replenishment.
Sole Proprietor
Coffee Crush
Utica
01.2018 - 2020
- Implemented inventory management practices for coffee and supplies procurement.
- Created marketing materials such as brochures, flyers, ads.
- Set pricing structures according to market analytics and emerging trends.
- Conferred with customers to understand needs and finalize purchase orders.
- Provided customer service support via telephone, email, and in-person meetings.
- Built and enhanced relationships with clients to boost revenue.
- Managed customer accounts, including billing and collections.
- Identified customers' individual needs by asking open-ended questions and gathering relevant information.
- Managed organizational budget and finances.
- Determined marketing direction and oversaw spectrum of advertising activities.
Tax Preparer
Liberty Tax Service
Meadville
01.2010 - 2013
- Prepared individual and business tax returns using tax software.
- Reviewed client financial documents for accuracy and completeness.
- Assisted clients with tax-related inquiries and provided guidance.
Education
High School Diploma -
Franklin Area High School
Franklin, PASkills
- Document preparation
- Data entry
- Document management
- Record maintenance
- Filing systems
- Financial recordkeeping
- Tax preparation
- Payroll processing
- Billing
- Inventory management
- Office organization
- Administrative support
- Email management
- Scheduling appointments
- Calendar management
- Mail processing
- Phone reception
- Effective communication
- Client relations
- Account management
- Problem solving
- Attention to detail
- Time management
- Self-starter
- Project coordination
- Database maintenance
- Scanning documents
- Copying documents
- File maintenance
- Confidential handling
- Supply restocking
- Office equipment
- File maintenance
- Administrative support
- Supply restocking
Timeline
Clerical Assistant
Chipsco Inc and Appex Innovations
06.2025 - Current
Sole Proprietor
Coffee Crush
01.2018 - 2020
Tax Preparer
Liberty Tax Service
01.2010 - 2013
High School Diploma -
Franklin Area High School