Tanee Booker
New Brighton
Overview
6
6
years of professional experience
Work History
Account Manager
Medical Diagnostic Laboratories
07.2022 - Current
- Managed a portfolio of approximately 100 client accounts, serving as the primary point of contact and maintaining long-term client relationships
- Analyzed client account data using Microsoft Excel and internal reporting tools to evaluate trends, assess risk, and identify opportunities for client retention and account growth
- Developed and implemented account strategies designed to address client needs, support retention, and expand existing services
- Exercised professional judgment to balance client objectives with organizational and regulatory requirements
- Coordinated with cross-functional teams to resolve complex account issues and communicate outcomes clearly to clients
- Prepared and delivered professional presentations and written materials that translated technical and financial information into accessible terms
- Maintained accurate records and documentation with attention to detail, confidentiality, and compliance standards
- Monitored market and competitor activity to inform strategic recommendations
Sterile Processing Technician
Heritage Valley
08.2019 - 07.2022
- Managed, cleaned, and sterilized surgical instruments in a high-volume specialty operating room, ensuring strict adherence to hospital and federal infection control regulations
- Maintained meticulous documentation of sterilization procedures to ensure compliance and patient safety
- Monitored surgical instruments and equipment inventory, anticipating needs and preventing shortages
- Applied careful attention to detail and procedural protocols in a high-stakes, time-sensitive environment
- Collaborated with surgical teams and staff to coordinate instrument availability for complex procedures
- Identified and reported any equipment issues or procedural deviations, contributing to risk mitigation and quality assurance
Education
B.A. - Philosophy
Temple University
Philadelphia, PA05.2019
Skills
- Attention to detail
- Multi-tasking and time management
- Independent problem solving
- Collaboration and teamwork
- Adaptability and flexibility
- Multi-phone line system
- CRM
- Microsoft Office (Outlook, Excel, Docs)
- Record Management
Leadership & Organizations
Study Abroad Program – Temple University, Jamaica | Summer 2021
- Participated in an interdisciplinary agriculture and women's empowerment program
- Developed and delivered workshops teaching women how to use local crops to generate income
- Traveled to multiple organizations to give presentations and support community-based projects
- Strengthened cross-cultural communication, leadership, and problem-solving skills
Summer Research Intern – UPMC, Pittsburgh, PA | Summer 2022
- Assisted with NIH grant proposal preparation and clinical data collection at Magee Women's Hospital
- Communicated complex research findings to physicians and staff
Big Knob Grange (affiliated with Pennsylvania State Grange) – Member
- Support initiatives to improve the quality of life for rural residents and farmers through community service, education, and legislative advocacy
- Help organize and execute fundraisers to support local programs
Chippewa United Methodist Church – Staff Parish Committee – Member
- Serve as liaison between church staff, congregation, and district superintendent, handling confidential matters related to personnel, evaluations, and ministry effectiveness
- Contribute to decision-making regarding hiring, salaries, and staff development
Timeline
Account Manager
Medical Diagnostic Laboratories
07.2022 - Current
Sterile Processing Technician
Heritage Valley
08.2019 - 07.2022
B.A. - Philosophy
Temple University