Ta'Niya Pleasant
Center Valley
Summary
Driven professional with a proven track record at Swim-in Zone, excelling in customer service and creative thinking. Demonstrated ability to enhance swimmer confidence and foster a welcoming environment, achieving significant improvements in client satisfaction. Skilled in child supervision and adept at maintaining a professional front office, embodying patience and empathy in every interaction.
Overview
3
3
years of professional experience
Work History
Swim Instructor
Swim-in Zone
12.2021 - 08.2024
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Front Desk Receptionist
Swim-in Zone
12.2021 - 08.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
High School Diploma -
Southern Lehigh High School
Center Valley, PA05.2024
Skills
- Customer Service
- Patience and Empathy
- Child Supervision
- Creative Thinking
Timeline
Swim Instructor
Swim-in Zone
12.2021 - 08.2024
Front Desk Receptionist
Swim-in Zone
12.2021 - 08.2024
High School Diploma -
Southern Lehigh High School
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