Tanner Osborn
Pittston
Summary
Dynamic professional with experience as a Crew Trainer at McDonald's, excelling in employee training and customer service. Proven ability to enhance team performance and ensure safety compliance. Skilled in decision-making and cash handling, fostering a positive environment that promotes high-quality service and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonald's
08.2022 - Current
- Monitored team performance to ensure adherence to quality and safety protocols.
- Conducted regular assessments of crew performance and provided actionable insights.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Camp Counselor
JCC
06.2021 - Current
- Led daily activities and programs for diverse groups of children, fostering teamwork and engagement.
- Developed and implemented engaging lesson plans that promoted social skills and physical activity.
- Mentored junior counselors, providing training on best practices for child safety and program facilitation.
- Coordinated communication between parents and staff to address concerns and enhance camper experience.
- It is a Summer job at a camp I have been going to since I was 3.
Education
Bachelor - Marketing
Marywood University
Scranton, PA05-2029
Skills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Workplace safety
- Decision-making
Certification
Lifeguard Certification
CPR/AED Certified
Timeline
Crew Trainer
McDonald's
08.2022 - Current
Camp Counselor
JCC
06.2021 - Current
Bachelor - Marketing
Marywood University