Tanya Hepler
Leesport
Summary
Perform clinical and administration duties with 17+ years of experience in Family Medicine
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Penn State Health St. Joseph Medical Center
10.2019 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information, vitals such as blood pressure, pulse (radial, apical), height/weight, head circumference, pediatric rectal temperatures
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Perform injections such as Intramuscular, Subcutaneous, Intradermal
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Continually updated medical knowledge through participation in professional development opportunities, staying current on industry trends and advancements in clinical skills
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Preceptor-Oriented and trained new staff on proper procedures and policies.
- Vaccine Champion - perform inventory, attend meetings every 3 months, educate clinical staff with new vaccine information
- Back up VFC Coordinator - perform inventory, order vaccines from PIERS, pull expired vaccines and send back to Department of Health
Certified Clinical Medical Assistant
Penn State Health St. Joseph Medical Center
09.2011 - 10.2019
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Contributed to accurate diagnoses by efficiently collecting and preparing laboratory specimens for analysis.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
- Educated patients on preventive healthcare measures such as vaccinations
- Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient spirometry.
- Health4Cast
Medical Assistant
Family Medicine and Associates of Wyomissing
11.2007 - 08.2011
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Education
Associates Degree In Health Sciences - Certified Medical Assistant
Berks Technical Institute
Wyomissing, PA07.2007
High School Diploma -
Muhlenberg High School
Temple, PA06.2004
Skills
- HIPAA compliance
- Immunization administration
- Venipuncture
- Vital sign monitoring
- EMR
- Multitasking
- Preceptor
- Vaccine Champion
- Back up VFC Coordinator
Certification
BLS Certification
Certified Clinical Medical Assistant
Timeline
Certified Clinical Medical Assistant
Penn State Health St. Joseph Medical Center
10.2019 - Current
Certified Clinical Medical Assistant
Penn State Health St. Joseph Medical Center
09.2011 - 10.2019
Medical Assistant
Family Medicine and Associates of Wyomissing
11.2007 - 08.2011
Associates Degree In Health Sciences - Certified Medical Assistant
Berks Technical Institute
High School Diploma -
Muhlenberg High School
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