Tanya Rivera

• Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
• Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
• Managed inventory and reduced waste, resulting in cost savings for the bakery.
• Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
• Handled staff scheduling, ensuring adequate coverage during peak times.
• Maintained cleanliness and hygiene in bakery premises.

Opportunity to Open first Giant grocery store in District 136

• Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
• Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
• Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
• Handled staff scheduling, ensuring adequate coverage during peak times.
• Maintained and controlled inventory of baked goods.
• Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
• Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
• Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.

• Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
• Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
• Maintained cleanliness and hygiene in bakery premises.
• Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
• Implemented creative marketing strategies that increased bakery sales and customer satisfaction.
• Guaranteed all baked goods were cooked according to customers tastes and needs.

Opportunity to Manage a Bakery Team of 10/12 Associates

Inventory, Scheduling, Ordering.

Opportunity to train several employees to become Bakery assistants and Bakery Managers

Assisted withT7 Remodel within the District

Assisted with the opening of this store.

• Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance
• Checked expiration dates and rotated products to verify freshness and avoid spoilage.
• Supported efficient operations by maintaining accurate inventory levels and promptly restocking supplies.
• Strengthened relationships with customers through attentive service, active listening, and thoughtful recommendations based on individual preferences.
• Enhanced teamwork within the bakery staff through open communication channels that fostered collaboration on daily tasks and problem-solving matters.
• Demonstrated versatility by mastering multiple roles within the bakery, including baking, decorating, and packaging products.

• Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
• Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
• Decorated baked goods and designed visually appealing displays of finished products.
• Maintained clean, organized kitchen to maximize efficiency and food safety.
• Washed dishes and sanitized prep area at end of each shift.
• Assisted with other stores in district to get more experience in becoming a Manager for Giant

• Checked expiration dates and rotated products to verify freshness and avoid spoilage.
• Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
• Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
• Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
• Maintained tidy and organized work area to comply with cleanliness standards.
• Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
• Provided support in other departments during peak times or employee absences, demonstrating adaptability and a strong work ethic.
• Addressed customer inquiries with knowledge and courtesy, building trust and enhancing shopping experience.

• Managed incoming bakery deliveries, verifying order accuracy and freshness of products upon arrival.
• Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
• Decorated and merchandised quality bakery goods to build business reputation and revenue base.
• Used utensils and equipment to portion, wrap and display bakery items.
• Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.