Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Tanya Walker

Washington

Summary

Dynamic professional with strong relationship building skills. Proven ability to enhance client well-being through empathetic support and effective communication. I have years of experience in educational support, adept at fostering academic achievement and promoting inclusive learning environments. I am skilled in individualized instruction, and behavioral support. I focus on teamwork and will adapt to changing needs, ensuring seamless collaboration with educators and staff. Known for reliability, empathy, and effective communication skills.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Cashier/Grill Cook/Ice Cream Maker

Dairy Queen Grill & Chill/BFS Companies
02.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.

Paraprofessional

Trinity Area School District
08.2012 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Enhanced student support by delivering one-on-one interaction to reinforce what the teacher has taught.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Provided one-on-one support to students with special needs, fostering supportive learning environment.
  • Took part in professional development workshops to boost skills.

Caseworker II

Children and Youth Services
02.2005 - 04.2007
  • Monitored case progress for timely completion and compliance with applicable regulations.
  • Assessed needs of each client and recommended appropriate services and resources.
  • Established trusting relationships with clients, fostering open communication and rapport building.
  • Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
  • Prepared detailed reports for court proceedings that accurately reflected clients'' progress and recommended next steps.
  • Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
  • Maintained high level of client confidentiality, following strict guidelines, and recommendations.
  • Facilitated client access to community resources, promoting self-sufficiency and independence.
  • Conducted home visits to assess living environment and provided appropriate referrals.
  • Mentored new caseworkers as they transitioned into their roles, providing guidance on best practices and procedures.
  • Developed strong partnerships with local organizations, expanding available resources for clientele.
  • Enhanced client well-being by developing comprehensive case plans addressing individual needs.
  • Advocated for client rights and represented client interests at administrative hearings.
  • Provided crisis intervention and case management services to child, family and legal guardians.
  • Ensured adherence to state regulations by maintaining timely documentation and meeting reporting deadlines.
  • Advocated on behalf of clients in legal proceedings, securing favorable outcomes in numerous cases.
  • Created treatment or service plan meeting each client's individualized needs.
  • Implemented preventive measures for at-risk clients, reducing instances of crisis.

Therapeutic Support Staff Member

Community Alternatives Inc
2002 - 02.2005
  • Improved clients'' daily living skills by providing guidance in areas such as personal hygiene, communication, and social interactions.
  • Advocated for clients'' needs within the community, connecting them to appropriate resources and support services.
  • Maintained detailed documentation of client sessions, progress notes, and treatment plans for accurate reporting and continuity of care.
  • Trained family members on techniques to support their loved ones at home, enhancing the overall effectiveness of therapy initiatives.

Homeless Shelter Worker

Community Action Southwest
09.1995 - 11.1997
  • Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently.
  • Contributed to the establishment of a supportive and inclusive atmosphere within the shelter through active listening and empathetic engagement with clients.

Education

Social Work

Slippery Rock University of Pennsylvania
Slippery Rock, PA
08-1995

High School Diploma -

Trinity Area School District
Washington, PA
06-1991

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Order taking
  • Payment processing
  • Behavior management
  • Helping students with special needs
  • Special education support
  • CPR and first aid
  • Student health and safety
  • Relationship building
  • Behavior improvements
  • Social skills training

Certification

  • Certified in CPR and first aid

Interests

  • Camping
  • I like to do yard workcrazy I know
  • I enjoy cooking for friends and family gatherings
  • Fundraising Events

Timeline

Cashier/Grill Cook/Ice Cream Maker

Dairy Queen Grill & Chill/BFS Companies
02.2025 - Current

Paraprofessional

Trinity Area School District
08.2012 - Current

Caseworker II

Children and Youth Services
02.2005 - 04.2007

Homeless Shelter Worker

Community Action Southwest
09.1995 - 11.1997

Therapeutic Support Staff Member

Community Alternatives Inc
2002 - 02.2005

Social Work

Slippery Rock University of Pennsylvania

High School Diploma -

Trinity Area School District

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Tanya Walker