Tara Poindexter
Homestead
Summary
With a proven track record I excel in conflict resolution and care planning, enhancing client recovery rates. My empathetic communication and effective management skills foster teamwork and problem-solving, significantly contributing to program success.
Overview
8
8
years of professional experience
Work History
Lead DSP
AMP
08.2024 - Current
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Keeping accurate records of all medications.
- Assisted with daily living activities, running errands, and household chores.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
Recovery Support Specialist
Pyramid Healthcare
10.2023 - Current
- Monitored client progress towards established goals while adjusting interventions as needed based on feedback received from interdisciplinary team members involved in care coordination efforts.
- Supported clients in achieving personal goals by providing resources, guidance, and encouragement throughout their recovery journey.
- Assisted clients in developing coping strategies for managing stressors related to substance use or mental health challenges.
- Promoted a safe environment for clients by adhering to strict confidentiality policies and respecting individual privacy concerns at all times.
- Fostered positive group dynamics within peer-led support sessions, creating an inclusive atmosphere that encouraged active participation from all members.
- Developed therapeutic rapport with clients through empathetic listening and genuine interest in their experiences and perspectives.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
- Monitored medications and maintained accurate MAR
Lead Recovery Support Specialist
Sojourner House
05.2022 - 02.2024
- Facilitated client transitions to community living with comprehensive discharge planning and post-discharge follow up.
- Supported clients in achieving personal goals by providing resources, guidance, and encouragement throughout their recovery journey.
- Assisted clients in developing coping strategies for managing stressors related to substance use or mental health challenges.
- Promoted a safe environment for clients by adhering to strict confidentiality policies and respecting individual privacy concerns at all times.
- Contributed to program success by maintaining accurate documentation, tracking progress, and reporting outcomes to relevant stakeholders.
- Fostered positive group dynamics within peer-led support sessions, creating an inclusive atmosphere that encouraged active participation from all members.
- Participated in ongoing professional development opportunities aimed at expanding knowledge of best practices for supporting individuals in recovery.
- Educated families about the recovery process and available resources, fostering stronger support networks for clients during rehabilitation efforts.
- Collaborated with clinical staff to develop individualized treatment plans using evidence-based practices tailored to each client''s specific needs.
- Developed therapeutic rapport with clients through empathetic listening and genuine interest in their experiences and perspectives.
- Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
- Improved relapse prevention rates with targeted recovery program mentoring.
- Facilitated group
- Monitored medications and kept accurate MAR
Case Manager
Light of Life Rescue Mission
11.2020 - 12.2021
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Developed after care plans based on the clients needs.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Counselor Technician
Family Links
10.2016 - 12.2021
- Delivered compassionate support to clients through active listening and empathetic communication techniques.
- Streamlined case management processes for improved efficiency and better client outcomes.
- Implemented behavior modification techniques within group settings, leading to improved interpersonal relationships among participants.
- Provided crisis intervention services, deescalating tense situations and connecting clients to appropriate resources.
- Mentored new Counselor Technicians, sharing expertise on best practices for successful outcomes.
- Enhanced client progress by conducting thorough assessments and developing comprehensive treatment plans.
Direct Care Worker
Helping Hands
12.2018 - 11.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.
- Monitored and assisted residents through individual service plans.
Education
Food Service Certificate -
Connley Trade
Pittsburgh, PA08-1993
Skills
- Excellent Teamwork
- Management Skills
- Fast learner
- Problem-solving
- Excellent Customer Service and Communication Skills
- Conflict resolution
- Care planning
Timeline
Lead DSP
AMP
08.2024 - Current
Recovery Support Specialist
Pyramid Healthcare
10.2023 - Current
Lead Recovery Support Specialist
Sojourner House
05.2022 - 02.2024
Case Manager
Light of Life Rescue Mission
11.2020 - 12.2021
Direct Care Worker
Helping Hands
12.2018 - 11.2020
Counselor Technician
Family Links
10.2016 - 12.2021
Food Service Certificate -
Connley Trade
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