Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tara Tomeo

East Norriton,PA

Summary

Proficient Customer Service Representative with over 30 years of experience in enhancing customer loyalty through active listening and critical thinking. Demonstrated ability to train new team members and implement feedback mechanisms that improve service delivery standards.

Overview

40
40
years of professional experience

Work History

Customer Service Representative

Bendinger, Inc
Plymouth Meeting, PA
06.1986 - 06.2026
  • Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
  • Processed orders and returns accurately, ensuring seamless transaction experiences for customers.
  • Assisted in training new team members on company policies and customer service protocols.
  • Implemented feedback mechanisms to gather customer insights, improving service delivery standards.

Education

Bachelor of Science - Management

Gwynedd Mercy University
Gwynedd Valley, PA
05-1991

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Computer proficiency
  • Conflict resolution
  • Complaint handling
  • Microsoft Excel
  • Complaint resolution
  • Payment processing
  • Professional telephone demeanor
  • Follow-up skills
  • Product knowledge
  • Paperwork processing
  • Order processing

Timeline

Customer Service Representative

Bendinger, Inc
06.1986 - 06.2026

Bachelor of Science - Management

Gwynedd Mercy University
Tara Tomeo