Tashane Nelson
Darby
Summary
Resourceful professional in maintenance and repair, known for high productivity and efficient task completion. Skilled in troubleshooting, preventive maintenance, and safety compliance. Excel at time management, problem-solving, and teamwork, ensuring seamless operations and workplace safety.
Overview
9
9
years of professional experience
Work History
Maintenance Technician
Emerald Grande at HarborWalk Village
Destin
04.2023 - Current
- Conducted routine inspections of equipment and facilities for maintenance needs.
- Ensured compliance with safety regulations during all maintenance activities.
- Documented maintenance tasks and completed service records accurately.
- Trained new staff on safety protocols and maintenance procedures.
Banking Customer Service Representative
Jamaica National Group, JNWAY
09.2020 - 04.2021
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Described product highlights and benefits to help guide purchasing decisions.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Customer's Service Representative
Advance Call Center Technology
09.2016 - 09.2017
- Identified issues, analyzed information and provided solutions to problems.
- Increased customer satisfaction by resolving issues.
Education
BSc. Degree - Customs Processes Immigration & Freight Forwarding
Caribbean Maritime University
Kingston, Jamaica01-2022
Skills
- Effective communication
- Time management
- Organizational skills
- Microsoft Office proficiency
- Preventive maintenance
- Conflict resolution
- Equipment maintenance
- Quality control
- Operational efficiency
Timeline
Maintenance Technician
Emerald Grande at HarborWalk Village
04.2023 - Current
Banking Customer Service Representative
Jamaica National Group, JNWAY
09.2020 - 04.2021
Customer's Service Representative
Advance Call Center Technology
09.2016 - 09.2017
BSc. Degree - Customs Processes Immigration & Freight Forwarding
Caribbean Maritime University