Tatiana Flores
Reading
Summary
Highly-motivated and hardworking individual with a strong work ethic, adaptability, and ever growing desire to grow.
Overview
8
8
years of professional experience
Work History
Liquor Store Clerk 2
PLCB
11.2018 - 01.2026
- Assisted store manager in overseeing daily operations, including inventory management, staff scheduling, and customer service
- Assumed responsibility for opening or closing the store
- Developed strong product knowledge to assist customers with inquiries and provide personalized recommendations
- Utilized point-of-sale (POS) system efficiently for processing transactions accurately while maintaining a friendly demeanor towards customers
- Maintained accurate records of all financial transactions including cash handling procedures
- Investigated and resolved any operational issues or discrepancies related to cash handling or inventory management
- Maintained a clean and organized store environment, ensuring merchandise was properly displayed and shelves were stocked at all times
Customer Service Associate
Wawa
10.2023 - 07.2024
- Provided excellent customer service by greeting customers, taking orders, and answering questions about menu items
- Maintained cleanliness and sanitation standards in the deli area, ensuring compliance with health regulations
- Prepared and assembled a variety of deli products such as sandwiches, salads, and wraps according to customer preferences
- Ensured food quality by inspecting ingredients for freshness and adhering to portion control guidelines
- Collaborated with team members to ensure smooth operation during busy periods while maintaining high-quality service
- Assisted in training new employees on deli operations including food preparation techniques and safety protocols
- Performed daily cleaning tasks such as sanitizing surfaces, washing dishes, sweeping floors, and emptying trash bin
Food Runner
The Windsor Inn
11.2017 - 09.2018
- Maintained appearance
- Assisted in setting up dining areas before service, including arranging table settings and utensils
- Communicated effectively with the kitchen team to ensure accurate order preparation and timely delivery
- Maintained a clean and organized work area, adhering to health and safety regulations
- Managed multiple tasks simultaneously during busy periods while maintaining a high level of professionalism
Education
Governor Mifflin
Skills
- Point-of-sale systems
- Inventory management
- Cash handling
- Product knowledge
- Merchandise displays
- Stocking and replenishing
- Team supervision
Timeline
Customer Service Associate
Wawa
10.2023 - 07.2024
Liquor Store Clerk 2
PLCB
11.2018 - 01.2026
Food Runner
The Windsor Inn
11.2017 - 09.2018
Governor Mifflin