Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tatum Hall

Washington

Summary

Experienced retail professional with 7 years of leadership experience in driving team success and fostering a collaborative environment. Specializing in customer service, business operations, Diagnostic Medical Sonography, Abdominal, and some OB knowledge. Recognized for people-oriented leadership, positive attitude, and strong work ethic. Highly organized and dependable with a proactive approach to achieving team goals. Seeking a full-time position to leverage interpersonal skills, time management, and problem-solving abilities in tackling professional challenges.

Overview

5
5
years of professional experience

Work History

Manager/ Key Holder

Hey Dude/ Crocs
06.2023 - Current
  • Implemented loss prevention measures to minimize shrinkage rates within the store effectively.
  • Supervised daily store operations, ensuring optimal customer service and efficient workflow.
  • Trained and mentored new employees on store procedures and customer engagement techniques.
  • Managed inventory control processes, ensuring product availability and accurate stock levels.
  • Implemented visual merchandising strategies to enhance product presentation and drive sales.
  • Coordinated promotional events, increasing foot traffic and overall brand visibility in the community.
  • Monitored sales performance metrics, identifying trends to inform strategic decision-making.
  • Developed staff schedules to optimize coverage during peak hours while managing labor costs effectively.
  • Resolved customer inquiries and complaints promptly, enhancing overall shopper experience and satisfaction.
  • Facilitated conflict resolution among team members while maintaining a harmonious workplace atmosphere.
  • Maintained exceptional visual merchandising standards, ensuring a visually appealing shopping environment.
  • Ensured adequate staffing levels during peak business hours by proactively managing employee schedules.
  • Reduced employee turnover through consistent coaching and mentoring of staff.
  • Maximized operational efficiency by overseeing daily store opening/closing procedures, cash handling processes, and scheduling assignments.
  • Improved employee communication through regular team meetings, fostering a positive work environment.

Sonographer

Washington Hospital/UPMC Washington
04.2023 - 09.2024
  • Ultrasound technician
  • Scanned general and Vascular
  • Inpatients, outpatients, and ER’s
  • Learned PACS
  • Learned HIPPA
  • Care for patients
  • Collaborated with radiologists for timely and accurate reporting of findings, improving patient care.
  • Demonstrated versatility in performing various types of ultrasounds including abdominal, obstetrical, vascular, musculoskeletal, and small parts examinations.
  • Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
  • Increased diagnostic accuracy with meticulous attention to detail in capturing high-quality images.
  • Reduced appointment wait times by optimizing scheduling processes and efficiently managing daily workload.
  • Monitored and managed inventory and supply levels of sterile and non-sterile items, contrast materials, catheters, films, and chemicals.

Associate/Key Holder

Pandora
10.2020 - 01.2023
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Collaborated with the management team on implementing strategies to achieve store's monthly sales targets.
  • Assisting customers finding items, walking them through the process, how to find the best deals, and even pointing them in the right direction if we don't have what they need.
  • Being responsible with the store, the employees, the and customers
  • Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
  • Mentored junior staff members, helping them develop their skills to advance within the company successfully.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Implemented loss prevention measures to minimize shrinkage rates within the store effectively.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.

Education

Associate - Diagnostic Medical Sonography, Diagnostic Medical Sonography

South College
Pittsburgh, PA
03.2024

High School Diploma -

Washington High School
Washington, PA
06.2020

Skills

  • Effective delegation
  • Store operations
  • Employee scheduling
  • Strong leadership
  • Customer service
  • Workplace safety
  • Cash handling
  • Customer service management
  • Staff training and development
  • Team building
  • Inventory monitoring
  • Store maintenance
  • Daily reporting
  • Sales proficiency
  • Loss prevention strategies
  • Marketing initiatives
  • Loss prevention
  • Sales quotas
  • Willingness to learn
  • Teamwork and collaboration
  • Multitasking and prioritizing
  • Problem-solving
  • Time management
  • Attention to detail
  • Reliability
  • Excellent communication
  • Customer satisfaction

Timeline

Manager/ Key Holder

Hey Dude/ Crocs
06.2023 - Current

Sonographer

Washington Hospital/UPMC Washington
04.2023 - 09.2024

Associate/Key Holder

Pandora
10.2020 - 01.2023

Associate - Diagnostic Medical Sonography, Diagnostic Medical Sonography

South College

High School Diploma -

Washington High School

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Tatum Hall