Taylar Kline

• Assisted customers with product selection and purchase decisions.
• Maintained stock levels by organizing inventory and replenishing displays.
• Processed transactions accurately using point-of-sale systems.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Increased customer satisfaction by providing personalized assistance and product recommendations.
• Participated in regular staff meetings to share feedback on performance metrics and brainstorm strategies for improvement as a cohesive team.
• Collaborated with team members to create eye-catching merchandise displays, attracting customer attention and boosting sales.
• Resolved customer complaints with empathy and professionalism, resulting in improved brand loyalty.
• Assisted with maintaining cleanliness throughout the store daily by organizing shelves, dusting merchandise, and sweeping or mopping the floors.
• Handled phone inquiries professionally, directing calls as needed or providing accurate information regarding products or store policies.
• Welcomed visitors warmly upon entering the gift shop, fostering a positive shopping experience from the outset.
• Enhanced store revenue through upselling and cross-selling of merchandise to customers.
• Maintained an organized and visually appealing store environment, resulting in increased foot traffic and sales.
• Provided exceptional customer service by listening attentively to needs, leading to repeat business and positive word-of-mouth referrals.
• Assisted in inventory management, ensuring accurate stocking levels and timely reordering of products.
• Calculating the Daily Cash reports and sending them over to finance.
• Opening and closing the shop while accurately counting the cash for the register.
• Making cash deposits to send over to the bank.

• Greeted and seated guests, ensuring positive first impressions and efficient service flow.
• Managed waitlists and reservations using OpenTable software to optimize seating efficiency.
• Collaborated with kitchen staff to communicate guest preferences and dietary restrictions effectively.
• Trained new hosts on restaurant procedures, enhancing team performance and service quality.
• Monitored dining area for cleanliness and organization, contributing to overall guest satisfaction.
• Implemented feedback mechanisms to gather customer insights for continuous service improvement.
• Coordinated special events and large party arrangements to enhance guest experiences and operational success.
• Assisted in resolving guest complaints promptly, maintaining high standards of customer service excellence.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Completed daily side work and opening and closing duties without fail.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
• Contributed to team success through effective communication and cooperation with coworkers and management.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

• Managed front desk operations, ensuring seamless customer service and efficient appointment scheduling.
• Coordinated communication between departments, enhancing workflow and fostering teamwork.
• Maintained organized filing system for customer records and invoices, improving retrieval efficiency.
• Answered phone promptly and directed incoming calls to correct offices.

I was also enrolled in the Radiologic Technology program. I have a semester experience in clinical experience. This taught me how to properly handle patient care and their needs.