Results-driven Account Manager with expertise in client engagement and revenue growth strategies. Known for analyzing market trends and fostering long-term relationships, leading to increased account renewals and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Account Manager
PepsiCo
Allentown
07.2025 - Current
Managed multiple accounts simultaneously while meeting deadlines.
Developed strategies to increase revenue from existing accounts.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Analyzed client data and identified opportunities for growth.
Renewed existing accounts by building relationships with clients.
Developed strategies to enhance client engagement and foster long-term partnerships.
Acted as main point of contact in matters relating to client concerns and needs.
Conducted market research to identify selling possibilities and evaluate customer needs.
Merchandiser
Abarta Coca Cola
Pittston
01.2023 - 07.2025
Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
Organized displays according to company standards and specifications.
Collaborated with store management to implement effective product placement strategies that enhance visibility and drive sales.
Assisted customers with locating desired items within store locations.
Built effective partner store relationships to improve customer satisfaction.
Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
Implemented efficient time management strategies to optimize product placement and enhance customer engagement.
Scanned shelves and product cases for expired stock to discard outdated items.
Market Manager
Canteen
Frackville
06.2016 - 03.2020
Coached, developed and motivated team to achieve revenue goals.
Fostered a collaborative team environment to enhance productivity and achieve strategic objectives.
Built strong relationships with top customers and prospects and generated robust sales pipeline.
Resolved customer complaints regarding sales and service.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Conducted market research to understand customer needs, preferences, and buying behaviors.
Analyzed marketing data to identify trends and inform strategies.
Education
Cosmetology -
Empire Beauty School
Pottsville, PA
07-2022
Some College (No Degree) - Business Administration And Management
University of Phoenix
Tempe, AZ
Skills
Account management
Customer relationship management
Data analysis
Market research
Revenue growth strategies
Client engagement
Timeline
Account Manager
PepsiCo
07.2025 - Current
Merchandiser
Abarta Coca Cola
01.2023 - 07.2025
Market Manager
Canteen
06.2016 - 03.2020
Cosmetology -
Empire Beauty School
Some College (No Degree) - Business Administration And Management