Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Timeline
Generic

Taylor Ball

Philadelphia

Overview

4
4
years of professional experience

Work History

Medical Receptionist

Negrey Eye Associates
05.2025 - Current
  • Managed check-in and check-out for 50–70 patients per day, verifying insurance details, collecting co-pays, and ensuring accurate EMR documentation to support efficient clinical workflow.
  • Scheduled and coordinated over 150 appointments weekly using medical scheduling software, reducing patient wait times and maximizing provider availability.
  • Handled 40-50 inbound calls daily on a multi-line phone system, addressing patient inquiries, appointment requests, and insurance questions with professionalism and HIPAA compliance.

Resident Assistant

Saint Joseph’s University
08.2022 - 05.2025
  • Cultivated a welcoming community for 40 residents by organizing monthly social events, boosting resident engagement by 30%.
  • Enhanced campus safety by enforcing policies that reduced security incidents by 20%, fostering a secure living environment.
  • Partnered with 8 fellow RAs and campus departments to enhance student well-being, leading initiatives that effectively de-escalated challenging situations and fostered a safer campus environment.

Library Access Service Assistant

Saint Joseph’s University
10.2021 - 05.2023
  • Facilitated borrowing of 500+ books and equipment annually while providing friendly customer service to over 1,000 students and visitors.
  • Spearheaded the organization of over 5,000 books, enhancing accessibility and improving patron satisfaction by 30%.
  • Resolved 100+ patron inquiries monthly, enhancing library experience and increasing patron satisfaction by 20%.

Education

Bachelor of Science - Health Sciences

Saint Joseph’s University
Philadelphia, PA
05-2025

Skills

  • Client support
  • Organizational Efficiency
  • Proficient in Microsoft Office
  • Front desk operations
  • Office administration
  • Records management

ADDITIONAL INFORMATION

  ACTIVITIES

  • Delta Sigma Theta Sorority Incorporated
  • First Vice President
  • Developed and executed high impact fundraising events, contributing to raising funds for community development initiatives.
  • Coordinated activities and programs for the betterment of the black community.
  • Black Student Union
  • Student Ambassador
  • Assisted in the recruitment of new BSU members, reaching out to prospective students and welcoming them to the community.

Timeline

Medical Receptionist

Negrey Eye Associates
05.2025 - Current

Resident Assistant

Saint Joseph’s University
08.2022 - 05.2025

Library Access Service Assistant

Saint Joseph’s University
10.2021 - 05.2023

Bachelor of Science - Health Sciences

Saint Joseph’s University
Taylor Ball