Taylor Bjorkman
Lehighton
Summary
- Enthusiastic professional with a strong background in fast-paced restaurant environments. Skilled in effective communication, problem-solving, and team collaboration. Committed to delivering outstanding service and ensuring guest satisfaction.
- Balances college, clubs, work, and studying
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Iron Hill Brewery
West Chester
06.2024 - Current
- Handled customer inquiries and resolved issues promptly and professionally.
- Provided exceptional customer service to enhance guest dining experiences.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Food Runner
Broadway Grille
Jim Thorpe
05.2023 - 06.2024
- Delivered food orders promptly to customers and staff throughout the restaurant.
- Maintained cleanliness and organization of dining areas and service stations.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
Ice Cream Server
Corner Cone
Lehighton
05.2020 - 05.2022
- Engaged customers with friendly conversation and product recommendations.
- Collaborated with team members to ensure smooth service during peak hours.
- Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
Education
High School Diploma -
Lehighton High School
Lehighton 06-2022
Some College (No Degree) - Health Sciences (respiratory Care)
West Chester University of Pennsylvania
West Chester, PASkills
- Customer service
- Effective communication
- Team collaboration
- Performance improvement
- Professional appearance
Affiliations
- West Chester THON
- Respiratory Care Club
- Respiratory Care Peer Mentor
Accomplishments
- Presented Deans list
Certification
- CPR certified
Timeline
Server
Iron Hill Brewery
06.2024 - Current
Food Runner
Broadway Grille
05.2023 - 06.2024
Ice Cream Server
Corner Cone
05.2020 - 05.2022
High School Diploma -
Lehighton High School
Some College (No Degree) - Health Sciences (respiratory Care)
West Chester University of Pennsylvania
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