Summary
Overview
Work History
Education
Skills
Timeline
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TAYLOR BRANCH-SPRUILL

Pittsburgh

Summary

Looking to enhance my professional skills in a stable and dynamic workplace, with a position that will allow me to utilize my skillsets in a new environment to show my best assets.

Overview

2027
2027
years of professional experience

Work History

Food Service Manager

Pittsburgh Board of Education
Pittsburgh, PA
08.2024 - Current
  • Supervised daily food service operations, ensuring compliance with health and safety regulations
  • Trained and mentored staff in food preparation
  • Coordinated inventory management, optimizing supply levels to reduce waste
  • Implemented quality control measures to maintain high food standards and presentation
  • Kept guest and work areas clean, organized, and sanitized per established standards
  • Reduced food waste by implementing proper inventory tracking and storage practices
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality
  • Ordered new supplies and food to maintain service levels
  • Boosted employee morale by providing training, support, and performance feedback to staff members

Security Guard

ALLIED UNIVERSITY
Pittsburgh, PA
  • Engaged with employees and visitors through courteous and pleasant greetings
  • Provided support to guests and employees by addressing queries related to the organization
  • Assisted in implementing security protocols to enhance campus safety measures
  • Maintained accurate logs of daily activities and incidents for reporting purposes
  • Responded quickly to emergency situations to assess and deflect issues
  • Oversaw administrative operations and prioritized tasks to enhance organizational efficiency

Personal Care Attendent (PCA)

Pittsburgh Board of Education
Pittsburgh, PA
2019 - 2020
  • Conducted informal observations of students in class to inform instructional strategies and support individualized learning plans
  • Maintained detailed daily activity logs to facilitate effective tracking of peer engagements, tagging tasks, and academic responsibilities for assigned student
  • Coordinated material preparation and setup to support student engagement in alignment with teacher instructions
  • Provided emotional support, enhancing students' social skills and overall well-being

Sales Expert

T-Mobile
Pittsburgh, PA
01.2018 - 01.2020
  • Oversaw guest service excellence, effective merchandising strategies, precise inventory control, and optimal store maintenance
  • Managed workload to ensure all assigned tasks were accomplished promptly and effectively
  • Systematically placed materials into designated storage areas to maintain efficient retrieval and organization
  • Trained new staff on sales techniques, product offerings, and company policies to foster a knowledgeable team
  • Maintained accurate records of sales activities and customer interactions
  • Collaborated with team members to develop effective sales strategies and improve overall performance

Direct Support Professional (DSP)

PA Mentor
Monroeville, PA
01.2019 - 01.2019
  • Advocated for enhancement of quality of life for individuals with developmental, physical, and mental disabilities.
  • Guided individuals in executing daily life tasks, ensuring support and assistance as needed.
  • Facilitated day-to-day residence operations to uphold regulatory standards and quality program guidelines.

*Assisted clients with daily living needs to maintain self-esteem and general wellness.

  • Recorded daily activities, restroom usage, and meal consumption to track individual habits. Assisted individuals in developing social skills through peer interactions. Supported learning of new life skills to enhance personal growth.
  • Maintained clean, safe, and well-organized patient environment.

Food Service Attendant

UPMC Presbyterian
Pittsburgh, PA
01.2016 - 01.2018
  • Prepared and delivered meals tailored to individual dietary menus and specific needs of patients and guests
  • Ensured food safety and quality by implementing HACCP principles throughout service operations
  • Managed inventory and stocking of bulk supplies in accordance with established procedures
  • Performed routine maintenance tasks such as sweeping floors, cleaning utensils, wiping down surfaces, ensuring a pristine workspace at all times

Sales Associate

Jimmy Jazz
Pittsburgh, PA
01.2014 - 01.2017
  • Implemented inventory management controls to ensure compliance and accuracy.
  • Executed assigned tasks efficiently and within established deadlines.
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Processed transactions accurately and efficiently using point-of-sale systems.
  • Collaborated with team members to achieve daily sales goals and objectives.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.

Teacher's Assistant

Supporting Hands Helping Center
Pittsburgh, PA
01.2013 - 01.2014
  • Monitored students to ensure safety and prevent injuries
  • Participated in professional development workshops to enhance instructional support skills.
  • Aided students with special needs, providing individualized support and helping them reach their full potential.
  • Coordinated activities outside of the classroom
  • Assisted teachers with lesson preparation and classroom management.
  • Supported students' learning activities and provided individualized attention.
  • Facilitated communication between teachers, students, and parents to enhance engagement.
  • Monitored student progress and reported on academic performance regularly.

Store Associate

Forever 21
Pittsburgh, PA
01.2012 - 01.2012
  • Maintained store appearance through effective merchandising and restocking practices.
  • Assisted customers with product selection and inquiries, enhancing shopping experience.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.

Sales Clerk

Sneaker Villa
Pittsburgh, PA
01.2010 - 01.2011

Maintained orderly stock room and performed detailed inventory counts to ensure accurate stock invetnory

  • Recommended complementary purchases to customers, increasing revenue
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
  • Built customer loyalty and retention by delivering excellent shopping experiences
  • Delivered personalized assistance in product selection, prioritizing customer satisfaction and service excellence

Education

Community College of Allegheny County
Pittsburgh, PA
01.2011

High School Diploma -

Schenley High School
Pittsburgh, PA
06.2009

Skills

  • Verbal and written communication
  • Workplace safety
  • Problem-solving skills
  • Customer service
  • Calm and patient demeanor
  • Positive attitude
  • Behavior redirection
  • Compassionate caregiving

Timeline

Food Service Manager

Pittsburgh Board of Education
08.2024 - Current

Direct Support Professional (DSP)

PA Mentor
01.2019 - 01.2019

Sales Expert

T-Mobile
01.2018 - 01.2020

Food Service Attendant

UPMC Presbyterian
01.2016 - 01.2018

Sales Associate

Jimmy Jazz
01.2014 - 01.2017

Teacher's Assistant

Supporting Hands Helping Center
01.2013 - 01.2014

Store Associate

Forever 21
01.2012 - 01.2012

Sales Clerk

Sneaker Villa
01.2010 - 01.2011

Security Guard

ALLIED UNIVERSITY

Personal Care Attendent (PCA)

Pittsburgh Board of Education
2019 - 2020

Community College of Allegheny County

High School Diploma -

Schenley High School
TAYLOR BRANCH-SPRUILL