Taylor Faith Adams
Marietta
Summary
Human Resources professional with robust experience in program management and proven track record of driving organizational success. Strong background in talent acquisition, employee relations, and performance management. Known for fostering team collaboration, adapting to changing needs, and delivering measurable results. Skilled in strategic planning, conflict resolution, and process improvement. Trusted for reliability and consistently meeting organizational goals.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Experienced with managing multiple responsibilities across various domains. Utilizes strong organizational and problem-solving skills to enhance efficiency. Knowledge of effective team collaboration and adapting to dynamic environments.
Overview
9
9
years of professional experience
Work History
Human Resource Program Manager
Department of Defense
04.2023 - Current
- Utilize and assist in the development of automation for creating candidate scheduling and processing appointments
- Provide HR support that requires knowledge, understanding, and application of policies of other Intelligence Agencies' operations and standards to accomplish the mission
- Maintain partner relationships with Staffing Leads, Hiring Managers, and Senior Language Authorities to ensure all applicants are processed in a timely and correct manner
- Work closely with the Welcome Center staff to engage applicants and ensure the applicant process is professionally completed
- Prepare monthly statistics on scheduling metrics to provide to leadership
- Maintain a close and working liaison with HR Recruiters and HR Technical Specialists throughout the candidate processing
- Administer and proctor Language Test exams
- Ensure the proficiency of the language team and hiring managers to support language needs
- Pull testing reports, verifying Military scores, and manually compiling data entry for all taken exams
- Utilize a well-versed understanding of organizational policy and processes to carry out effective and efficient day-to-day operations and special projects
Human Resource Generalist
Department of Defense
12.2021 - 04.2023
- Provided front-line customer service by interpreting and applying HR policies, programs, and regulations
- Delivered guidance and consultation on HR programs and policies using various communication techniques, including briefings, working groups, train-the-trainer sessions, brown bag trainings, and virtual HR trainings
- Answered requests for information and routed them to the appropriate organizations, maintaining excellent record-keeping, data entry, and processing actions
- Assessed customer and stakeholder needs, managing their expectations and modifying or adapting products, services, and support to meet customer requirements
- Managed and maintained HR programs related to performance management, promotions, and recognition
- Retrieved, compiled, and analyzed workforce data, including data reporting for HR programs
Human Resource Technical Specialist
Department of Defense
05.2021 - 12.2021
- Maintained and upheld website communications
- Served as the receiving agency support for employee beneficiary forms
- Sent out condolence letters on behalf of the agency
- Manually processed and entered data for achievement awards
- Briefed and assisted with new employee orientation for the agency
- Functioned as the main point of contact for a pilot program for a new agency communication/ticket system
Office Manager
Department of Defense
08.2019 - 05.2021
- Provided excellent customer service by answering and directing phone calls
- Managed and updated leadership calendars, ensuring they attended meetings fully prepared and on time
- Created and assisted in managing office events, such as career events, holiday parties, birthdays, and other special occasions
- Managed the onboarding process to ensure new personnel had a smooth transition into their new roles
- Provided timely and accurate responses to all customers
- Served as the primary greeter, welcoming all visitors and ensuring they received the necessary assistance
- Managed and maintained the office conference room schedule
Temporary Office Assistant
Department of Defense
07.2018 - 08.2019
- Demonstrated excellent customer service by greeting visitors and answering phones
- Managed calendars to ensure due dates were met and meetings were held to maintain workplace efficiency
- Maintained and organized files to ensure accurate record-keeping
- Took and delivered messages and mail to facilitate office communication
- Ensured the smooth operation of the office environment
High School Work-Study Program
Department of Defense
09.2017 - 07.2018
- Learned and practiced exceptional customer service skills
- Answered and directed phone calls to appropriate personnel, ensuring efficient communication
- Created and managed calendar invitations for meetings, ensuring all attendees had the necessary materials
- Developed and maintained tracking spreadsheets for different personnel files using Excel
Assistant Manager
Pic-N-Paint Pottery Shop
06.2016 - 09.2017
- Provided comprehensive guidelines on shop operations to ensure smooth functionality
- Assisted in creating and managing employee schedules to maintain efficient staffing
- Organized and executed various events, including birthday parties and story time sessions
- Managed inventory using QuickBooks to ensure all merchandise was accurately accounted for
Education
Bachelor of Science - Human Resouces
Elizabethtown College
Elizabethtown PA12-2027
Continuing Studies - Science in Human And Family Studies
Towson University
Baltimore, MD12-2022
Certificate - Business Administration
Anne Arundel Community College
Arnold, MD12-2021
High School Diploma -
Northeast High School
Pasadena05-2018
Skills
- HR policies implementation
- HR analytics
- HR best practices
- Diversity and inclusion
- Exit interviews
- Organizational development
- Recruitment strategies
- Talent management
- Onboarding programs
- Internal communications
- Workforce planning
- Mentoring programs
- Team building
- Training and mentoring
- Staff management
- Recruitment and hiring
- Employee onboarding
- Onboarding and orientation
- Training programs
- Employee morale management
- HR guidance
- Employee support
- Staffing and recruiting professional
- HR leadership
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Clear oral/written communication
- Scheduling
- Mail handling
- Innovation skills
- Motivating teams
- HR support
Accomplishments
- Supervised team of 2 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Oversaw program to reduce budget waste, resulting in $190K.
Mentoring
- Mentored, and enhanced leadership skills by knowledge sharing, fostering self-development and improving communication skills.
- Received mentoring badge and certificate for being an agency mentor.
Certification
- Mentoring Certificate, Department of Defense
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Human Resource Program Manager
Department of Defense
04.2023 - Current
Human Resource Generalist
Department of Defense
12.2021 - 04.2023
Human Resource Technical Specialist
Department of Defense
05.2021 - 12.2021
Office Manager
Department of Defense
08.2019 - 05.2021
Temporary Office Assistant
Department of Defense
07.2018 - 08.2019
High School Work-Study Program
Department of Defense
09.2017 - 07.2018
Assistant Manager
Pic-N-Paint Pottery Shop
06.2016 - 09.2017
Bachelor of Science - Human Resouces
Elizabethtown College
Continuing Studies - Science in Human And Family Studies
Towson University
Certificate - Business Administration
Anne Arundel Community College
High School Diploma -
Northeast High School
Similar Profiles
Robin CiullaRobin Ciulla
Administrative Support Specialist at Department of Defense - Defense Logistics AgencyAdministrative Support Specialist at Department of Defense - Defense Logistics Agency
Amber TomaszewskiAmber Tomaszewski
Administrative Assistant at Department of Defense - Defense Contract Management AgencyAdministrative Assistant at Department of Defense - Defense Contract Management Agency
Isabella Manzione DearbornIsabella Manzione Dearborn
Student Intern at Department of Defense - Defense Counterintelligence and Security AgencyStudent Intern at Department of Defense - Defense Counterintelligence and Security Agency