Taylor Freeman
Verona
Summary
Dedicated Leasing Consultant with excellent abilities in customer service, hospitality, community work, telephone etiquette and issue response. Can easily operate in different roles. Relates well to people of all backgrounds, a fast learner, and seeks every opportunity to make a lasting impact. Great time management skills with a strong capacity to multi-task, prioritize work, and work independently.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Leasing Consultant
McKinney Properties
04.2024 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
Logistics Specialist
Nordstrom
11.2022 - Current
- Worked with customers to integrate processes and correct issues.
- Coordinated with management on implementing new strategies aimed at improving overall stockroom performance and accuracy.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Assisted in training new employees on proper procedures for receiving, sorting, and storing merchandise.
- Unloaded, sorted and sorted merchandise according to store layout and product placement.
Office Management Assistant
123 Pediatric Home Healthcare
05.2020 - 11.2022
- Streamlined office processes by implementing efficient filing systems and digital document organization.
- Ensured a clean and professional office environment through meticulous attention to detail in maintaining common areas.
- Supported daily operations, contributing to a well-organized and efficient work environment.
- Maintained client confidentiality while handling sensitive information professionally and securely.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
Volunteer
Sisters Place
02.2016 - 04.2020
- Assisted with special events and programs
- Supported engaging, fun, and smooth-running events by helping with organization and planing
- Painted and cleaned up trash to restore the community
- Assembled and passed out meal kits during coronavirus pandemic
- Collaborated with others by contributing time, effort and talent to advance needs or further missions
Education
Real Estate
Aceable Agent
High School Diploma -
Penn Hills Senior High School
Pittsburgh, PA06.2021
Skills
- Customer Service
- Complex Problem-Solving
- Fair Housing Regulations
- Critical thinking
- Time management
- Leasing and sales
- Data entry and file management
- Hospitality and accommodation
- Product knowledge
- Telephone and email etiquette
- Closing Techniques
Certification
- CPR and first aide certified
- leasing course certification
Additional Information
- Well trained in Entrata
- Proficient in Microsoft Office
Timeline
Leasing Consultant
McKinney Properties
04.2024 - Current
Logistics Specialist
Nordstrom
11.2022 - Current
Office Management Assistant
123 Pediatric Home Healthcare
05.2020 - 11.2022
Volunteer
Sisters Place
02.2016 - 04.2020
Real Estate
Aceable Agent
High School Diploma -
Penn Hills Senior High School
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