Taylor Herbstritt
Erie
Summary
Resourceful Restaurant Bar Manager known for high productivity and efficient task completion. Skilled in inventory management, staff training, and customer service, ensuring smooth operation of bar services. Excel in leadership, communication, and problem-solving, contributing to positive guest experiences and team cohesion.
Overview
8
8
years of professional experience
Work History
Restaurant/Bar Manager
Black Jax Bar and Grille
Erie
03.2018 - Current
- Managed daily bar operations to ensure smooth service and customer satisfaction.
- Trained and supervised bartenders to maintain high service standards and efficiency.
- Created innovative drink menus to enhance customer experience and attract clientele.
- Enforced compliance with health and safety regulations in bar operations.
- Resolved customer complaints promptly to maintain a positive atmosphere.
- Coordinated special events, ensuring seamless execution from planning to service.
- Resolved customer complaints or concerns in a timely manner while maintaining composure under pressure.
- Provided excellent customer service by anticipating guests' needs, responding promptly to requests, greeting each guest warmly upon arrival.
Education
NWPA Collegiate Academy
Erie, PaSkills
- Bar operations
- Menu development
- Event coordination
- Customer relationship management
- Service efficiency
- Problem solving
- Team building
- Conflict resolution
- Effective communication
- Customer satisfaction
Affiliations
- I am a Lead Singer in a local band, I love entertaining and interacting with people
Timeline
Restaurant/Bar Manager
Black Jax Bar and Grille
03.2018 - Current
NWPA Collegiate Academy