Taylor Hibshman
Myerstown
Summary
Dedicated professional with expertise in customer service, team leadership, and staff management, offering strong decision-making and relationship-building skills. Proven ability to mentor and train
individuals, manage daily operations, and provide exceptional support to clients and colleagues. Passionate about transitioning into Early Childhood (PreK-4) education to foster a positive and engaging
learning environment for young learners.
Overview
9
9
years of professional experience
Work History
Manager
Adamstown Beverage
02.2017 - Current
- Mentored and trained new employees on company policies and procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
Office Coordinator
Garman Builders
06.2019 - 02.2020
- Answered phone calls in a professional manner; routed calls to appropriate personnel as needed.
- Organized and managed office operations and procedures.
- Performed data entry tasks accurately with attention to detail.
- Greeted visitors warmly and professionally while providing assistance when necessary.
- Resolved customer inquiries and complaints with timeliness and professionalism.
- Managed office flow by providing direct support to visitors.
- Assisted with planning and coordinating events and activities for the company.
- Processed incoming mail; distributed correspondence as requested.
Education
Bachelor of Science - Business
Kutztown University of Pennsylvania
Kutztown, PA05-2016
Skills
- Team leadership
- Time management
- Decision-making
- Relationship building
- Staff management
- Performance evaluations
Timeline
Office Coordinator
Garman Builders
06.2019 - 02.2020
Manager
Adamstown Beverage
02.2017 - Current
Bachelor of Science - Business
Kutztown University of Pennsylvania