Results-driven, dependable, and hardworking professional committed to providing efficient, high quality customer service seeking career opportunities in the healthcare industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Physician Service Rep
Accredo Specialty Pharmacy
Folsom
06.2025 - Current
Collaborated with pharmacists to ensure medication accuracy.
Communicated effectively with staff members, colleagues and other healthcare providers.
Took outbound calls and scheduled medications to be shipped to the prescribers office
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Retail Sales
Target
Folsom
12.2022 - Current
Complete request for special orders or contact other stores to locate desired items
Interact with customers, sell and upsell merchandise, answer questions regarding products, recommend, select, and help locate best product to match customer needs, and handle final sale.
Operate cash register, scan merchandise, accept payments, and ensure accuracy of cash drawer.
Provide efficient and courteous customer service.
Work in a positive, respectful, and team-oriented manner and interact with diverse customers and staff.
Package customers' orders and get them shipped out daily
Package Handler
FedEx
Tampa
04.2022 - 11.2022
Lifting packages and putting them into a FedEx truck
Quickly transferring boxes from a line to the truck
Accurately read labels, verified numbers, memorized and carried out instructions
Completed tasks in the required time limits with high levels of accuracy
Education
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
Ultimate Medical Academy
Skills
MS Excel
MS Word
MS PowerPoint
Programming
Typing Speed: 52 WPM
Decision-making skills
Time management skills
Team player
Complete tasks on time
Organized
Customer relationship management
Compliance standards
Patient education
Effective communication
Critical thinking
Time management
Certification
Folsom, PA
Volunteer Experience
Folsom, PA, 01/2024, 01/2024, [Type Here]
Proficiencies
MS Excel
MS Word
MS PowerPoint
Programming
Typing Speed: 52 WPM
Key Qualifications
Medical Administrative Assistant
Medical Terminology
Medical Transcription
Patient Processing
Patient Registration
Medical Records Management
Check In
Check Out
Data Entry
Release of Information
HIPAA Compliance
Medical Laws & Ethics
CMS 1500 Claim Form
Billing Cycle
Claims Appeal Process
Medical Billing Knowledge
Third Party Billing
Medicare
Medicaid
HMO
PPO
Basic Coding Skills for ICD-10 & CPT
Insurance Verification
Anatomy & Physiology
Work Preference
Job Search Status
Open to work
Work Type
Full Time
Location Preference
Remote
Salary Range
$17/hr - $1000/hr
Timeline
Physician Service Rep
Accredo Specialty Pharmacy
06.2025 - Current
Retail Sales
Target
12.2022 - Current
Package Handler
FedEx
04.2022 - 11.2022
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
Customer Service Representative/Patient Care Advocate at Accredo Specialty PharmacyCustomer Service Representative/Patient Care Advocate at Accredo Specialty Pharmacy