Taylor Koch
Mifflinburg
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
5
5
years of professional experience
Work History
Server
Coconuts Bar and Grill
05.2024 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Associate
TJX Companies
12.2024 - 01.2025
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Analyzed customer data to identify trends and anticipate customer needs.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Barista
Starbucks
11.2021 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
SERVER
The Fence Drive In
07.2020 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
High School Diploma -
Mifflinburg Area High School
Mifflinburg, PA05-2023
Skills
- Strong work ethic
- Time management
- Friendly and outgoing
- Exceptional customer service
- Attention to detail
- Client engagement
- Order accuracy
Affiliations
- Cosmetic Chemist Society
- The Women's Network
Languages
Spanish
Limited Working
Interests
- Gym Workouts
- Music
- Personal Development and Self-Improvement
- Drawing and Painting
Timeline
Associate
TJX Companies
12.2024 - 01.2025
Server
Coconuts Bar and Grill
05.2024 - Current
Barista
Starbucks
11.2021 - 08.2023
SERVER
The Fence Drive In
07.2020 - 08.2023
High School Diploma -
Mifflinburg Area High School
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