Taylor LeBue
Philadelphia
Summary
Dedicated professional with a strong background in operations management and effective communication. Skilled in fostering positive client relationships and team collaboration, consistently driving service efficiency and satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Coordinator
Not Your Average Doula LLC
Philadelphia, PA
06.2024 - Current
- Coordinated scheduling for client appointments, ensuring optimal resource allocation and timely service delivery.
- Managed communication between clients and doulas, enhancing client satisfaction through effective information exchange.
- Assisted in developing operational protocols, contributing to streamlined processes and improved service efficiency.
- Organized training materials and sessions for new staff, fostering team development and operational consistency.
Intern
Justice Works Youth Care
Philadelphia, PA
05.2023 - 08.2023
- Supported case managers in tracking progress of youth clients, ensuring timely updates and interventions.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Participated in workshops and presentations related to projects to gain knowledge.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
Office Manager
Roy's Auto Shop
Philadelphia, PA
06.2022 - 09.2022
- Maintained accurate financial records, supporting budgeting and expense tracking initiatives within the office.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Improved office operations by automating client correspondence, record tracking and data communications.
Office Manager
Roy's Auto Services
Philadelphia, PA
06.2020 - 09.2020
- Managed daily office operations, ensuring efficient workflow and communication among staff.
- Implemented inventory management systems to streamline parts ordering and tracking processes.
- Coordinated scheduling for service appointments, optimizing technician availability and customer satisfaction.
- Developed training materials for new hires, enhancing onboarding efficiency and operational knowledge.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Education
High School Diploma -
Agora Cyber Charter School
King Of Prussia, PA06-2023
No Degree - Psychology
Pennsylvania State University
Montgomery County, PASkills
- Scheduling management
- Customer invoicing
- Process implementation
- Supply ordering
- Project scheduling
- Vendor engagement
- Database management
- Operations management
Certification
- CPR/First Aid
- Certified Child Birth Educator
- Ladder Safety Certification
- Recognizing and Reporting Child Abuse Training
Timeline
Operations Coordinator
Not Your Average Doula LLC
06.2024 - Current
Intern
Justice Works Youth Care
05.2023 - 08.2023
Office Manager
Roy's Auto Shop
06.2022 - 09.2022
Office Manager
Roy's Auto Services
06.2020 - 09.2020
High School Diploma -
Agora Cyber Charter School
No Degree - Psychology
Pennsylvania State University