Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Medina

Butler,PA

Summary

Results-driven professional with extensive experience in customer service and team supervision. Known for strong organizational and time management skills, successfully implementing strategies that enhance team productivity and improve service quality.

Overview

9
9
years of professional experience

Work History

Receptionist

A&S Carpets
05.2026 - Current
  • Managed front desk operations, ensuring efficient customer service and communication.
  • Coordinated appointment scheduling, optimizing workflow and minimizing wait times for clients.
  • Assisted with inventory management, maintaining accurate records of carpet samples and supplies.
  • Developed and maintained filing systems, enhancing document retrieval efficiency for team members.

Waitress Supervisor

Burger Hut 2
01.2020 - Current
  • Supervised daily restaurant operations to ensure optimal service delivery and customer satisfaction.
  • Trained and mentored new staff on menu knowledge, food safety, and customer service protocols.
  • Implemented efficient workflow processes to enhance team productivity during peak hours.
  • Conducted regular performance evaluations to identify training needs and improve staff performance.

Bartender

Beacon Hotel
02.2021 - 02.2024
  • Crafted customized cocktails and beverages, enhancing guest satisfaction and experience.
  • Managed bar inventory, ensuring optimal stock levels and reducing waste.
  • Trained new bartenders on drink preparation and customer service standards.
  • Implemented efficient workflow processes, improving order turnaround times during peak hours.

Foster Care Provider

NECCO
02.2017 - 02.2019
  • Provided comprehensive care and support to foster children, ensuring their emotional and physical well-being.
  • Developed individualized care plans in collaboration with social workers and family members.
  • Monitored behavior and progress, documenting observations for reporting purposes.
  • Coordinated healthcare appointments and managed medication schedules for foster children.

Education

High School Diploma -

JR Arnold Highschool
Panama City Beach, FL
05.2014

Bachelors of Social Work -

Capella University
Virtual
05-2029

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • File management
  • Schedule management

Timeline

Receptionist

A&S Carpets
05.2026 - Current

Bartender

Beacon Hotel
02.2021 - 02.2024

Waitress Supervisor

Burger Hut 2
01.2020 - Current

Foster Care Provider

NECCO
02.2017 - 02.2019

High School Diploma -

JR Arnold Highschool

Bachelors of Social Work -

Capella University
Taylor Medina