Taylor Perkins
Philadelphia,PA
Summary
Skilled medical coding professional prepared to drive accuracy and efficiency in healthcare documentation. Known for strong analytical skills, attention to detail, and comprehensive knowledge of medical coding systems and regulations. Excel in team collaboration, adapting to evolving requirements, and delivering consistent results. Recognized for reliability and commitment to upholding high standards in all tasks.
Overview
12
12
years of professional experience
Work History
Customer Service Representative
HealthMark Group
Remote
11.2025 - Current
- Handle 85+ calls per day, assisting with medical record requests.
- Document all interactions accurately in Med-Release.
- Provide timely and professional customer service.
- Resend or cancel invoices as needed.
- Obtain missing information for non-compliant requests.
- Securely fax and email records to requestors.
- Collaborate with other departments to ensure prompt request processing.
- Perform data entry and other assigned tasks.
- Skilled at working independently and collaboratively in a team environment.
Receptionist
OAK STREET HEALTH
PA
03.2025 - 11.2025
- Responsible for scheduling appointments, navigating through patient's files, sending and processing referrals, DME orders, and processing charts.
- Training covered in healthcare data content and structure, medical terminology, anatomy and physiology, disease processes, physician queries, POA indicators, and clinical practice simulation.
- Coordinated scheduling for appointments, optimizing daily office workflow efficiency.
- Implemented electronic filing system, improving document retrieval speed and accuracy.
- Confirmed appointments, communicated with clients, and updated client records.
- Assisted with administrative tasks, enhancing overall office productivity and organization.
Data Entry Operator
Reed Tech
PA
01.2022 - 01.2025
- Responsible for inputting data and making changes to existing data figures in digital databases.
- Knowledge of Microsoft, excel and other systems.
- Organize existing data in a spreadsheet.
- Review data for deficiencies or errors.
- Type in data quickly and efficiently.
- Entered and verified large volumes of data with high accuracy using advanced database systems.
- Completed data entry tasks with accuracy and efficiency.
Customer Service
Philadelphia Gas Works
PA
01.2014 - 01.2022
- Responding to customers inquiries, retrieving customer data, handling billing and collections calls.
- Knowledge of Microsoft, excel and other systems.
- Experience working with organizational functions and personnel
- Experience working with fax machines, computer software, and telephone technology
Education
Associate of Science - MEDICAL BILLING AND CODING
BRYANT AND STRATTON COLLEGE
Buffalo, NY12-2025
High School -
SAINT HUBERTS HIGHSCHOOL FOR GIRLS
Philadelphia06-2012
Skills
- Customer Service
- Data Entry
- Medical Coding
- Medical Terminology
- Knowledge of Medicare & Medicaid
- Organizational skills
- Knowledge of EMR
- ICD-10-CM, CPT, HCPCS, ICD-10-PCS
- HIPAA Policies & Regulations
- Health Insurance and Billing
- Microsoft Office
- Coding Guidelines
Timeline
Customer Service Representative
HealthMark Group
11.2025 - Current
Receptionist
OAK STREET HEALTH
03.2025 - 11.2025
Data Entry Operator
Reed Tech
01.2022 - 01.2025
Customer Service
Philadelphia Gas Works
01.2014 - 01.2022
Associate of Science - MEDICAL BILLING AND CODING
BRYANT AND STRATTON COLLEGE
High School -
SAINT HUBERTS HIGHSCHOOL FOR GIRLS