Dyshyn Murray
Philadelphia
Overview
6
6
years of professional experience
Work History
Restaurant Manager
Raising Cane's Restaurants
10.2024 - Current
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Sales Specialist
Lowe's Home Improvement
05.2023 - 10.2024
- Driving sales and promotions to meet company goals.
- Handling a range of customer situations that could be positive or negative.
- Independent goal focus on meeting deadlines for expectations.
- Set appointments and consultations with customers in order to give them valuable information on their project or purchase.
- Maintaining good relationships with vendors and suppliers to meet customer needs.
Marketing Specialist
Elevated Remodeling
03.2022 - 05.2023
- In control of specific areas canvassed by the team and build rapport with homeowners to educate them.
- Maintain accurate records of interactions and sales targets.
Shift Manager
Sweetgreen
08.2019 - 05.2023
- Customer Service
- Managing a team of employees and also training.
- Opening and closing restaurant and being responsible for end of day sales.
Education
Northeast High School
Philadelphia, PA06.2017
Skills
- Customer Engagement
- Store Management
- Sales
- Technology
- Communication
- Problem Solving
- Project Management
- Adaptability
- Marketing
- Leadership
- Operations management
- Point of sale (POS) system operation
- Passion for customer satisfaction
- Shift management
- Organization and prioritization
- Adaptable
- Supervisory skills
Timeline
Restaurant Manager
Raising Cane's Restaurants
10.2024 - Current
Sales Specialist
Lowe's Home Improvement
05.2023 - 10.2024
Marketing Specialist
Elevated Remodeling
03.2022 - 05.2023
Shift Manager
Sweetgreen
08.2019 - 05.2023
Northeast High School
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