TAYLOR WITMAN
Willow Grove
Summary
Operations professional with strong background in optimizing processes and driving team performance. Proven ability to lead collaborative efforts, adapt to changing demands, and deliver impactful results. Expertise in project management, workflow improvement, and team development. Known for reliability, strategic thinking, and fostering a productive work environment.
Overview
12
12
years of professional experience
Work History
City Carrier Assistant
USPS, United States Postal Service
Warminster, PA
05.2025 - Current
- Delivered mail efficiently across designated routes, ensuring timely service to residents and businesses.
- Maintained accurate records of deliveries and pickups, contributing to streamlined postal operations.
- Coordinated with supervisors to resolve customer inquiries, enhancing satisfaction and service reliability.
- Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
- Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
- Planned and cased mail in sequence of delivery for designated route.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Minimized delays in service during challenging situations like inclement weather, by maintaining open communication with supervisors and team members.
Team Lead
Target
North Wales, PA
10.2021 - 04.2025
- Improved team performance by training employees in new techniques and monitoring daily activities.
- Kept team on-task and promoted collaboration by smoothly handling both internal and external complaints.
- Improved operational efficiency by working with senior management to implement and enhance policies and procedures.
- Coached new employees struggling with specific tasks.
- Monitored team operations and workflow during busy periods, making adjustments to improve pace.
- Organized schedules and daily assignments for team, leveraging individual knowledge and strengths to maximize team success.
- Supervised daily operations to ensure efficiency and adherence to safety protocols.
- Streamlined workflows, enhancing productivity across team activities and processes.
- Maintained high levels of employee morale through effective communication, recognition, and coaching initiatives.
- Collaborated closely with other departments to streamline interdepartmental communication and improve overall organizational cohesion.
Team Member
Target
North Wales, PA
09.2018 - 10.2021
- Addressed customer needs by responding to specific requests.
- Collaborated closely with coworkers and managers to meet strategic objectives and deliver on targets.
- Offered flexible working schedule and hours to support fluctuations in operational demand.
- Completed assigned tasks under minimal supervision and to desired standard.
- Worked hard to quickly learn required tasks to maximize performance.
- Adapted to operational needs, taking on different roles to support workflow.
Child Caregiver
YMCA
Ambler, PA
10.2014 - 10.2018
- Met needs of children of different ages with developmentally-appropriate activities.
- Maintained stringent cleaning and sanitizing protocols for common areas, supplies, toys and surfaces.
- Minimized spread of infectious diseases using proper cleaning and sanitation protocols.
- Coordinated smooth drop-off and pick-up procedures for busy parents.
Education
Associate of Arts - Graphic Design
Montgomery County Community College
Bluebell, PA10-2021
High School -
Upper Dublin High School
Fort Washington, PA06-2016
Skills
- Performance management
- Conflict resolution
- Inventory reporting
- Forklift operation
- Warehouse safety
- Ability to multitask
- Problem-solving
- Adaptability
- Customer service
- Order management
- Task delegation
- Relationships and rapport
- Strong work ethic
- Quick decision making
- Reliability and punctuality
- Effective communication
LANGUAGE
English
Native
Timeline
City Carrier Assistant
USPS, United States Postal Service
05.2025 - Current
Team Lead
Target
10.2021 - 04.2025
Team Member
Target
09.2018 - 10.2021
Child Caregiver
YMCA
10.2014 - 10.2018
Associate of Arts - Graphic Design
Montgomery County Community College
High School -
Upper Dublin High School