Taylor Thompson Goes By: Ocean Hazen
Cherry Tree
Summary
Dynamic professional with a proven track record at Organic Remedies, excelling in teamwork and communication. Adept at problem-solving and critical thinking, I consistently enhance operational efficiency and client satisfaction. My adaptability and attention to detail drive success in fast-paced environments, ensuring high-quality service and effective collaboration across diverse teams.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
12
12
years of professional experience
Work History
PCC
Organic Remedies
08.2022 - 03.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Able to learn all roles in the work environment and able to adapt based on business needs.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
Personal Care Assistant
Tel Hai Retirement Community
05.2021 - 02.2022
- Assisted clients with daily living activities, ensuring comfort and dignity.
- Monitored and documented client health status, reporting changes to healthcare professionals.
- Facilitated communication between clients and medical personnel to ensure continuity of care.
- Implemented hygiene protocols, promoting infection control and safety for clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Trained new staff on care procedures and organizational policies to enhance team performance.
Driver, Warehouse Specialist
NAPA Auto Parts - Genuine Parts
09.2019 - 05.2021
- Ensured timely and safe delivery of goods across designated routes.
- Conducted routine vehicle inspections to maintain operational safety and reliability.
- Managed documentation for shipments, including bills of lading and delivery receipts.
- Communicated effectively with dispatch to optimize routing and minimize delays.
- Trained new drivers on safety protocols and efficient driving techniques.
- Implemented best practices for load securing to prevent damage during transport.
- Monitored traffic patterns to identify optimal routes for efficiency improvements.
- Followed all relevant traffic laws and safety regulations.
- Managed daily inventory counts and ensured accuracy in stock levels.
- Coordinated inbound and outbound shipments, optimizing logistics processes.
- Implemented safety protocols to maintain compliance with industry regulations.
- Trained new employees on warehouse operations and best practices.
- Oversaw order fulfillment processes, enhancing efficiency and reducing errors.
- Developed organizational systems for improved product retrieval and storage.
- Verified amount of items received in orders and cross-checked with invoices.
- Maintained cleanliness and organization within the warehouse facility, promoting a safe working environment for all staff members.
- Supported cross-functional teams during peak seasons or high-demand periods by providing additional labor and expertise where needed.
- Actively participated in continuous improvement initiatives, identifying areas for potential enhancement and implementing changes as needed.
Sales Canvasser
Kirby Vacuum Service And Supplies
08.2016 - 11.2018
- Conducted door-to-door canvassing to generate leads and promote services.
- Engaged potential customers through persuasive communication techniques.
- Implemented feedback mechanisms to refine sales presentations and improve messaging.
- Trained new hires on effective canvassing techniques and customer engagement strategies.
- Contributed to team success by regularly attending meetings, offering insights on local market trends, and supporting colleagues when needed.
- Established credibility as a reliable source of product knowledge by staying up-to-date on industry developments and competitor offerings.
- Collaborated with team members to strategize outreach efforts and improve conversion rates.
- Led team in achieving operational goals through effective workflow management and process improvements.
- Mentored junior staff, enhancing skills and fostering a collaborative work environment.
- Streamlined communication processes between departments, ensuring timely project updates and collaboration.
- Analyzed performance metrics to identify areas for improvement, driving strategic initiatives for productivity gains.
Team Lead
Tractor Supply Company
08.2013 - 08.2016
- Led team to achieve operational goals, improving workflow efficiency and reducing turnaround times.
- Mentored junior staff, fostering skill development and enhancing team performance.
- Implemented process improvements that streamlined daily operations and reduced errors.
- Coordinated cross-functional collaboration to align team objectives with company strategy.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Dietary Aide
Ware Presbyterian Village
11.2013 - 04.2014
- Prepared and served meals according to dietary guidelines and individual resident needs.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Collaborated with dietary staff to ensure accurate meal planning and portion control.
- Monitored food inventory, reporting shortages and assisting with restocking supplies.
Education
Cosmetology
Oxford Area High School
Oxford PA06-2013
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Excellent communication
- Multitasking
- Critical thinking
- Organizational skills
- Active listening
- Calm under pressure
- Decision-making
- Problem resolution
- Verbal communication
Timeline
PCC
Organic Remedies
08.2022 - 03.2025
Personal Care Assistant
Tel Hai Retirement Community
05.2021 - 02.2022
Driver, Warehouse Specialist
NAPA Auto Parts - Genuine Parts
09.2019 - 05.2021
Sales Canvasser
Kirby Vacuum Service And Supplies
08.2016 - 11.2018
Dietary Aide
Ware Presbyterian Village
11.2013 - 04.2014
Team Lead
Tractor Supply Company
08.2013 - 08.2016
Cosmetology
Oxford Area High School
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