TEANNE WERNER

Supervised team of 14, achieving improved team performance and efficiency through targeted coaching.

• Conducted data entry for customer records and service requests with high accuracy.
• Maintained database integrity through regular audits, proactively identifying and resolving discrepancies.
• Trained new staff on data entry protocols, ensuring proficient onboarding and operational readiness.
• Collaborated with team members to refine data management processes, optimizing workflows.
• Processed payroll and managed team time off requests efficiently.
• Executed account implementation processes
• Generated contracts to facilitate timely agreements and maintain compliance.
• Provided call center support for internal colleagues, addressing inquiries effectively.
• Provided comprehensive administrative support for sales team
• Processed sales adjustments and bill changes

• Established clear objectives and fostered collaboration to guide team operations.
• Developed training programs to enhance staff skills, fostering a culture of continuous improvement.
• Provided feedback and corrective coaching, improving team member performance through targeted support.
• Analyzed workflow processes to identify inefficiencies, streamlining operations for better performance.
• Coordinated daily tasks to maintain optimal inventory levels and support replenishment.
• Set planograms for new store setups to ensure organized displays.
• Operated POS system to facilitate transactions.
• Assisted customers on the sales floor, enhancing shopping experience.

• Directed store operations to optimize inventory management and enhance customer satisfaction.
• Mentored staff on sales techniques and customer service standards to enhance customer engagement.
• Analyzed sales data to identify trends and develop strategies for increasing revenue.
• Developed staff schedules for adequate coverage during peak hours, supporting operational efficiency.
• Recruited and onboarded new staff to enhance team capabilities.
• Designed planograms for optimal product placement, improving shopping experience.
• Conducted regular inventory assessments to maintain accurate stock levels.
• Processed nightly deposits to ensure accurate financial reporting.