Tehran Brown
Harrisburg
Summary
Dynamic Sales Supervisor with a proven track record at Hands Up, excelling in customer service and sales strategy development. Achieved consistent sales targets while mentoring teams in effective selling techniques. Known for problem-solving and motivating staff, revitalizing underperforming territories, and enhancing client relationships through strategic follow-ups.
Overview
7
7
years of professional experience
Work History
Sales Supervisor
Hands Up
10.2018 - 02.2025
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Performed supplier risk evaluations and supported regulatory inspections.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
- Trained and coached sales team members on best practices for customer service and sales techniques.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Monitored daily sales performance and provided feedback to each team member.
- Revitalized underperforming sales territories with targeted strategies and focused team coaching.
- Enhanced team's sales performance by leading weekly strategy meetings.
Warehouse Worker2702
Daikin
07.2018 - 09.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
No Degree - General
Bluestone Highschool
Skipwith, VASkills
- Customer service
- Sales presentations
- Effective selling techniques
- Sales strategy development
- Motivational skills
- Sales training
- Sales strategies
- Strategic planning
- Goals and performance
- Sales expertise
- Training staff
- Staff training
- Cold calling
- Social selling
- Problem-solving
- Goal setting
- Marketing
Timeline
Sales Supervisor
Hands Up
10.2018 - 02.2025
Warehouse Worker2702
Daikin
07.2018 - 09.2018
No Degree - General
Bluestone Highschool
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