Tehya Harris
Summary
Dedicated candidate eager to put analytical and problem-solving skills to practice in professional setting. Skilled at gathering and analyzing data for research with keen eye for accuracy. Reliable with strong leadership skills for mentoring and supervising students. Flexible with solid adaptability for working in dynamic environment.
Overview
8
8
years of professional experience
Work History
Summer Counselor
Department Of Recreation
06.2024 - 08.2024
- Provided feedback and guidance to program participants regarding progress and development.
- Transported and escorted program participants to and from activities and on field trips.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Factored-in abilities, needs and interests of participants in development of events and programs.
Liquor Store Clerk
Commonwealth Of PA
11.2023 - 06.2024
- Increased customer satisfaction by providing friendly and efficient service during checkout transactions.
- Maintained a clean and organized store environment for an enhanced shopping experience.
- Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.
- Maintained up-to-date knowledge on products and promotions, effectively answering questions from customers and colleagues alike.
Summer Intern
Department Of Recreation
06.2023 - 08.2023
- Maintained a strong work ethic and positive attitude throughout the summer internship program, earning recognition from supervisors for outstanding performance and commitment to team success.
- Provided administrative support to department managers, ensuring efficient daily operations within the office environment.
- Utilized strong analytical skills to evaluate financial data, assisting in the development of effective cost-saving measures.
- Managed multiple tasks simultaneously while consistently meeting deadlines under high-pressure situations during the internship period.
Crew Worker/ Trainer
McDonald's
10.2018 - 8 2022
- Prepared food at a consistent speed for 8 hours to meet quickening demands of customers
- Served breakfast, lunch, and dinner to 100-200 customers per shift at a national chain restaurant
- Memorized over 30 menu items and rotating specials in order to customized recommendations to guests
- Swiftly managed and resolved conflict resulting in customer satisfaction 100% of the time.
Seasonal Retail Worker
Macy's
11.2020 - 01.2021
- Ensured accurate inventory counts for over 300 items by counting stock and timely identifying and reconciling any discrepancies
- Assisted over 100 customers per shift by answering questions, providing merchandise expertise, processing orders, and handling payments.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Helped customers complete purchases, locate items, and join reward programs.
Summer Intern
Albireo Energy
06.2019 - 08.2021
- Completed daily tasks in data entry, customer service, and supplier relations department.
- Sorted and organized files, spreadsheets, and reports.
- Managed multiple tasks simultaneously while consistently meeting deadlines under high-pressure situations during the internship period.
- Exceeded expectations by taking on additional responsibilities and completing tasks beyond the scope of the initial internship role, demonstrating initiative and dedication to personal growth.
Library Assistant
Albright Memorial Library
06.2016 - 06.2019
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Located library materials, resources and technologies to fulfill patron requests.
- Collected fees, fines and donations for balanced library finances.
- Answered patron questions in-person or by phone regarding library services and resources.
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Ensured timely access to resources by efficiently processing incoming books, periodicals, and multimedia items.
Education
Bachelor of Arts - Political Science and History
University of Pittsburgh
04.2023
High School Diploma -
Scranton High School
Skills
Customer Assistance
Computer Skills
Fast Learner
Teamwork and Collaboration
Listening and Comprehension
Cash Management
Customer Service
Cleanliness and Organization
Timeline
Summer Counselor
Department Of Recreation
06.2024 - 08.2024
Liquor Store Clerk
Commonwealth Of PA
11.2023 - 06.2024
Summer Intern
Department Of Recreation
06.2023 - 08.2023
Seasonal Retail Worker
Macy's
11.2020 - 01.2021
Summer Intern
Albireo Energy
06.2019 - 08.2021
Crew Worker/ Trainer
McDonald's
10.2018 - 8 2022
Library Assistant
Albright Memorial Library
06.2016 - 06.2019
Bachelor of Arts - Political Science and History
University of Pittsburgh
High School Diploma -
Scranton High School
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