Terence N. Wiggins
Coatesville
Summary
Accomplished B.A. graduate with a proven track record in local management roles. Skilled problem solver driving growth, resolving conflicts, and surpassing objectives consistently. Proficient in computer operations and experienced in planning, developing, and executing comprehensive programs. Hands-on manager with strong employee relations expertise and a history of successful team leadership in various management environments. Effective communicator with persuasive presentation and negotiation abilities, able to foster productive relationships across all levels within an organization. Understanding of the crucial connections between employer, employee, and community dynamics.
Experienced with community outreach and engagement. Utilizes strong communication and interpersonal skills to build and maintain relationships. Track record of successful program implementation and event coordination.
Overview
24
24
years of professional experience
Work History
Operations Coordinator
SESI Schools - Academies at Hamilton
08.2015 - 02.2017
- To oversee the building operations, that includes ensuring the building culture meets expectations. Coordinating with staff members to insure that the normative culture is present.
- Team Lead
- Respond to situations and incidents and support academic staff with student behavioral issues. Identifies and implements ways to avoid repeat issues in the future. Contact parents as needed to report student progress or issues. Monitor student attendance as well as fully support the academic goals of the students and understand and support current curriculum and instructional approaches for students including students with special needs. Correctly completes all required documentation, such as incident reports, witness statements, workers compensation reports, student grievances, logs, notes, etc. within required deadlines
Community Specialist
The Academy
02.2017 - 08.2017
- Worked with a caseload of adolescents who are adjudicated or under the supervision of Children and Youth. Provided supervision of students on a daily basis. Help those students find jobs in the community and help set any other services that may be needed per court order.
Mental Health Specialist
Coatesville Area School District
08.2010 - 07.2015
- Provide intervention with students to remediate behavioral and social problems. Designing, implementing, and following up on behavioral plans for students to remediate behavioral and social problems. Provide support and assistance to students as directed through an IEP/IST or other evaluation. Participate as a team member in the evaluation of student progress. Provide individual and group counseling to students on a regular basis to address behavior and social concerns in accordance with their IEP’s. Developing and maintaining behavioral data on students. Observe student’s behaviors and to document those behaviors. Planning and conferring with classroom teachers concerning any behavioral, social, or personal problems affecting an identified student. Maintain current and extensive referral information on social service agencies and assist parents in the referral process. Participate as a team member in referring students who require further evaluation or follow-up services to the appropriate school personnel or community agencies.
Behavior Manager
Devereux Foundation Glenmoore, PA
11.2000 - 08.2011
- Prepares daily educational staff assignments and arrange appropriate substitute staffing.
- Ensure student accountability and appropriate emergency restrictive procedures are followed.
- Ensure that classroom and behavior management programs are implemented on a consistent basis.
- Provide training in Crisis Prevention Intervention to staff and teachers.
- Utilize a succinct reporting mechanism for serious behavioral events.
Lead Staff
Devereux Foundation Glenmoore, PA
08.2010 - 12.2014
- Supervise client population of 20.
- Ensure that all clients are accounted for and that they are safe at all times.
- Routine checks every 15 minutes of each client’s room.
Program Manager
Devereux Foundation Glenmoore, PA
06.1993 - 10.1994
- Supervised a residential building, which housed forty-five adolescents with multiple behavioral disorders at an 8:1 ratio.
- Assist in the implementation of Treatment Plan Reviews along with multiple behavioral disorders.
- Ensure student accountability and appropriate emergency restrictive procedures are followed.
- Oversaw and handle minor budgetary concerns as well as staff scheduling.
- Coordinated client activities.
- Provided staff members with monthly and annual performance reviews.
Behavioral Specialist
Devereux Foundation Glenmoore, PA
10.1994 - 06.1994
- Assisted when clients were in “Crisis” as well as modeling the appropriate behavior when involved with those clients.
- Supervised residential staff members in implementing Behavioral Management Systems and Crisis intervention when clients were in “Crisis”.
Residential Counselor I & II
Devereux Foundation Glenmoore, PA
11.1993 - 06.1993
- Supervised clients with multiple behavioral disorders at an 8:1 ratio.
- Facilitated the daily recreational activities
- Complete daily documentation of client’s daily behaviors and activities.
- I served as a positive role model and resources for all clients and staff members.
Education
Bachelors of Arts - Social Relations, Criminal Justice
Cheyney University of Pennsylvania
Cheyney, PA01.1994
Skills
- Trained (SPA) Safe & Positive Approaches, New Directions and Emergency procedures (Devereux Foundation) Trained in First Aid & Safety as well as CPR (Previously as a Devereux Employee)
Affiliations
- Member of Phi Beta Sigma Fraternity Incorporated
Timeline
Community Specialist
The Academy
02.2017 - 08.2017
Operations Coordinator
SESI Schools - Academies at Hamilton
08.2015 - 02.2017
Mental Health Specialist
Coatesville Area School District
08.2010 - 07.2015
Lead Staff
Devereux Foundation Glenmoore, PA
08.2010 - 12.2014
Behavior Manager
Devereux Foundation Glenmoore, PA
11.2000 - 08.2011
Behavioral Specialist
Devereux Foundation Glenmoore, PA
10.1994 - 06.1994
Residential Counselor I & II
Devereux Foundation Glenmoore, PA
11.1993 - 06.1993
Program Manager
Devereux Foundation Glenmoore, PA
06.1993 - 10.1994
Bachelors of Arts - Social Relations, Criminal Justice
Cheyney University of Pennsylvania
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