Teresa Allen
Philadelphia
Summary
A motivated and reliable support professional with a record of increased responsibility. Proficient in prioritizing and completing tasks in a timely manner yet flexible to multitask. A team-oriented worker who is attentive detail and keen observation and safety skills.
Overview
29
29
years of professional experience
Work History
Shift Supervisor
Allied Universal
10.2017 - Current
- Monitorred and authorize entrance and departure of Employees, visitors andother persons to gaurd against theft And unauthorized entry
- Patroled building and premises to Maintain a safe and secure post.
Customer Support Specialist
Men and Woman For Excellence
09.2012 - 12.2016
- Assisted with Social services to clients in outreach program
- Performed clerical and customer service
Security Guard
Allied Barton
06.2009 - 12.2012
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Reduced incidences of theft by implementing effective access control measures.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
CNA
St. Joseph Home for the Aged
04.2005 - 12.2007
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Corrections Officer
Philadelphia Dept of Corrections
09.1994 - 05.2004
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
Education
Liberals Arts Program -
Pierce Jr. College
Academic Diploma Received -
South Philadelphia High School
Certiification And License Obtained - Nursing Assistance
Breslin Learning Center
Philadelphia, PA2000
Skills
- Customer Service
- Leadership skills
- Communication and Interpersonal skills
- Safety management
- Privacy and HIPPA Regulations
- First Aid Certified
- Supervisor and Management Skills
Accomplishments
received phenomenal performance award 10/2023
along with certificate of appreciation for years of quality service at current position.
Recieved officer of the year award 2years running at previous security position.
Timeline
Shift Supervisor
Allied Universal
10.2017 - Current
Customer Support Specialist
Men and Woman For Excellence
09.2012 - 12.2016
Security Guard
Allied Barton
06.2009 - 12.2012
CNA
St. Joseph Home for the Aged
04.2005 - 12.2007
Corrections Officer
Philadelphia Dept of Corrections
09.1994 - 05.2004
Liberals Arts Program -
Pierce Jr. College
Academic Diploma Received -
South Philadelphia High School
Certiification And License Obtained - Nursing Assistance
Breslin Learning Center