Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Teresa Washington

Brookhaven

Summary

Dynamic, mission-driven public health professional with extensive expertise in provider relations, community outreach, and health education. Proven success in planning and executing strategic initiatives that enhance population health, promote health equity, and cultivate strong partnerships with community stakeholders. Proficient in program coordination, cross-functional collaboration, and leveraging data for informed decision-making while consistently leading teams to achieve measurable outcomes. Recognized for a strong focus on operational efficiency, strategic planning, and fostering a culture of accountability and excellence, with a proven ability to adapt to evolving organizational needs.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Manager, Network Relations

Aetna Better Health of Pennsylvania
07.2017 - Current
  • - Lead relationship management and outreach initiatives with healthcare providers to ensure network satisfaction and compliance.
  • - Represent the organization at community forums, health events, and association meetings to strengthen engagement.
  • - Develop and implement work plans that support provider onboarding, education, and alignment with strategic health initiatives.
  • - Serve as SME on interdepartmental projects involving system implementations and health improvement strategies.
  • - Support special programs such as value-based contracting and incentive programs to improve health outcomes.
  • - Maintain accurate provider data and conduct audits for credentialing and enrollment.

Provider Network Account Executive (Contractor)

AmeriHealth Caritas
01.2016 - 12.2016
  • - Supported contract migration and implementation projects focused on improving provider services and records accuracy.
  • - Audited long-term services pricing against contract terms and contributed to program monitoring and evaluation reports.
  • - Communicated with internal teams and external partners to resolve data issues and maintain compliance.

Sr. Network Services Analyst – Contract Administration

Independence Blue Cross
01.2004 - 01.2016
  • - Managed life cycle of 300+ provider contracts, ensuring regulatory and policy alignment.
  • - Supported new agreement negotiations and collaborated on provider data management and analysis.
  • - Created internal tools for contract repository management and reporting.

Education

M.S. - Health Administration / Health Education

St. Joseph’s University
Philadelphia, PA

B.S. - Business and Computer Science

Lincoln University
Lincoln University, PA

Skills

  • - Community & Stakeholder Engagement
  • - Program Planning & Evaluation
  • - Public Health Education
  • - Health Equity & Social Determinants of Health
  • - Managed Care & Medicaid
  • - Contract Management
  • - Data Collection & Reporting
  • - Cross-Functional Collaboration
  • - Emergency Preparedness Support
  • - CRM & Microsoft Office Suite

Certification

  • - Willing to obtain all required background checks (PA State Police, Child Abuse, FBI Fingerprints)
  • - Up to date on COVID-19 vaccination (per CDC guidelines)

Timeline

Manager, Network Relations

Aetna Better Health of Pennsylvania
07.2017 - Current

Provider Network Account Executive (Contractor)

AmeriHealth Caritas
01.2016 - 12.2016

Sr. Network Services Analyst – Contract Administration

Independence Blue Cross
01.2004 - 01.2016

B.S. - Business and Computer Science

Lincoln University

M.S. - Health Administration / Health Education

St. Joseph’s University

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Teresa Washington