Thais Dickey
Philadelphia
Summary
Adaptable healthcare professional skilled in managing high-stress situations and multitasking efficiently. Committed to providing exceptional patient care and ensuring safety during transport while collaborating effectively with medical teams.
Overview
6
6
years of professional experience
Work History
Patient Escort
Jefferson Einstein Hospital
Philadelphia, PA
09.2022 - Current
- Assisted patients in navigating hospital facilities, ensuring timely and safe transportation to appointments.
- Collaborated with nursing staff to prioritize patient needs and streamline escorting processes.
- Monitored patient comfort and safety during transport, adapting approaches based on individual requirements.
- Maintained accurate records of patient movements and reported any discrepancies to relevant departments.
- Trained new escorts on protocols for patient interaction and hospital navigation systems.
- Managed high-stress situations calmly while transporting critically ill patients between procedures or units within the facility.
- Assisted nursing staff with transferring patients to and from beds, wheelchairs, and stretchers, reducing wait times for care.
- Safeguarded confidential patient information per HIPAA regulations while discussing transport details with medical staff members.
- Provided exceptional customer service while escorting visitors to requested destinations within the facility, promoting a positive hospital image.
- Warmly greeted patients and visitors and made each feel welcome.
PCA
Holy Redeemer Home Care & Hospice
Philadelphia, PA
03.2020 - 06.2022
- Assisted clients with daily living activities to enhance comfort and independence.
- Monitored patient vital signs, reporting changes to nursing staff for timely interventions.
- Implemented care plans collaboratively with healthcare team, ensuring compliance with best practices.
- Trained new staff on procedures and protocols to maintain quality of care standards.
- Developed strong relationships with clients, fostering trust and improving overall care satisfaction.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
Education
Medical Assistant Diploma - Medical Assisting
Brightwood Career Institute
Philadelphia, PA11-2018
High School Diploma -
Northeast Preparatory
Philadelphia, PA06-1997
Skills
- Patient confidentiality
- Professionalism and ethics
- Transportation safety
- Medical terminology
- First aid and CPR
- Problem-solving
- Teamwork and collaboration
- Time management
- Multitasking
- Patient escorting
- Medication administration
Timeline
Patient Escort
Jefferson Einstein Hospital
09.2022 - Current
PCA
Holy Redeemer Home Care & Hospice
03.2020 - 06.2022
Medical Assistant Diploma - Medical Assisting
Brightwood Career Institute
High School Diploma -
Northeast Preparatory