Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

THALIA SANTANA

Philadelphia

Summary

Seasoned logistician with background in streamlining supply chain operations and reducing costs. Skilled in implementing efficient inventory management systems and optimizing transportation routes to enhance operational efficiency. Strong analytical and problem-solving abilities, ensuring smooth logistical processes across multiple projects. Proven track record of improving delivery times and accuracy, leading to increased customer satisfaction and repeat business.

Overview

21
21
years of professional experience

Work History

Senior Export Logistics Specialist

PSA BDP International
Philadelphia
03.2021 - Current
  • Provided support in negotiating contracts with third-party providers regarding rates, services offered.
  • Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
  • Ensured accurate completion of customs documents for international shipments as required by law.
  • Developed training materials and conducted sessions for new logistics staff members.
  • Facilitated cross-functional team meetings to align logistics activities with broader business objectives.
  • Liaised with suppliers and customers to resolve any shipping or receiving issues promptly.
  • Created and updated standard operating procedures for logistics operations.
  • Responded quickly to customer inquiries about order status or changes in schedules.
  • Reviewed logistics performance with customers against service agreements, targets and benchmarks.
  • Prepared and maintained accurate shipping documentation, including bills of lading and invoices.
  • Utilized logistics software to optimize supply chain processes and improve efficiency.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Recognized by management for providing exceptional customer service.

Import Shipping Specialist

Eastman Footwear Group
New York
11.2010 - 10.2019
  • Coordinates land and ocean freight incoming goods; including suppliers, freight forwarders, United States Customs, and multiple clients (customer/buyers).
  • Overall responsibility of maintaining, updating, and archiving both master and support documents.
  • Creates purchase orders for both our vendors and customers, resolving discrepancies regarding pricing, and quantity of goods directly with customers.
  • These customers include Kohl's, Boscov's, Haband, Amerimark, Dr.
  • Leonards, Fabco, Nordstrom, and multiple overseas agents.
  • Supports other logistics coordinators in managing delivery schedules and order placements to ensure adequate reserves in timely order fulfillment.
  • Receive inbound goods and manage inventory supply through online systems.
  • Provides office support services in order to ensure efficiency and effectiveness by maintaining the general filing system, filing all correspondence and ensuring all proper documents are sent to freight forwarders in a timely fashion.
  • Enters all Purchase Order data and arranges all telegraphic transfer payments using Maxxworks for management review and approval.
  • Reviews and certifies Letter of Credit documents to determine compliance with international standards.
  • Verifies terms of credit, such as amount and shipping conditions to determine compliance with established standards.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Liaised with vendor representatives to rectify damages and shortages.
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Reported delays, accidents or other traffic and transportation situations.
  • Maintained productivity goals by organizing and transferring incoming shipments using RLM software.

Assistant Teacher

Morale Welfare Recreation, CDC
Bethesda
07.2007 - 01.2010
  • Supported the center's goals by assisting the teaching staff with lessons; and implemented instructional activities with individual students and small groups in support of the mission objective.
  • Responsible for delivering, setting up, and checking class equipment.
  • Establish and enforce rules of behavior for children in their classrooms.
  • Provide basic needs for children.
  • Provide tools and resources for children to use and explore during learning and play activities.
  • Adapt teaching methods and materials to meet the interests and learning styles of children.
  • Develop and maintain positive relationships with children and parents.
  • Experience with diverse group of families.
  • Maintain basic training and completing modules for job requirements.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Optimized learning plans while quantifying student progress through test administration.
  • Organized classroom, placing books back on shelves and clean to keep areas well-maintained and organized.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Collaborated with teacher to devise and implement developmentally appropriate lessons aligning with school's philosophy and mission.
  • Retained interest and maximized receptive learning by educating students utilizing instructional techniques, including hands-on curriculum.
  • Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Spearheaded new learning techniques, boosting student comprehension and improving learning time.
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Assisted in development screenings to measure students' motor, language, and emotional skills.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Provided students with personalized educational, behavioral and emotional support.
  • Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
  • Took attendance, graded assignments and maintained routine student records.
  • Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.
  • Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
  • Distributed classroom materials and supplies such as pencils, paper and art materials.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
  • Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.

Account Payable and Receivable Clerk

Ambras Fine Jewelry
New York
09.2004 - 01.2006
  • Updated and maintained Accounts Payable using QuickBooks and responsible for payroll by distributing checks on a bi-weekly.
  • Maintained the filing system of all financial documents.
  • Verified coding, obtaining signatures, and batching spreadsheets for data entry in preparation for management review.
  • Reviewed and calculated payroll to promote timely disbursement of paychecks.
  • Reviewed purchase documents and company receipts for reconciliation with statements.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Compiled budget documents and monitored costs to maintain control systems.
  • Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
  • Reconciled all bank and credit card accounts monthly.
  • Followed detailed end-of-month accounting procedures to verify proper balancing of all accounts and readiness for new month.
  • Mitigated financial discrepancies by preparing bank reconciliations, managing field audits and reviewing accounting records for accuracy.
  • Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
  • Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.

Education

Bachelor of Arts - Elementary Education

Western Governors University
Salt Lake City, UT
01-2023

Associate of Arts - Liberal Arts Social and Behavioral Science

Coastline Community College
Fountain Valley, CA
2010

Associate of Arts - Liberal Arts And Sciences

Florida State College
Jacksonville, FL
02-2006

Some College

Skills

  • Microsoft Suite
  • Detailed Oriented
  • Time Management
  • Child Development
  • Accounts Payable
  • Basic
  • Credit
  • Clients
  • Data entry
  • Delivery
  • Fashion
  • Filing
  • Inventory
  • Logistics
  • Managing
  • Materials
  • Microsoft Suite
  • Office
  • Pricing
  • Coding
  • QuickBooks
  • Shipping
  • Spanish
  • Spreadsheets
  • Teaching
  • Time Management
  • Route planning
  • Spreadsheets
  • Accounts Payable, Critical thinking, Logistics, Plan development
  • Art
  • Data entry
  • Problem resolution
  • Bank reconciliations, Decision-making, Meetings, Coding
  • Mentoring, Progress, Tutoring
  • Billing, Microsoft Suite
  • Budget, Filing, Invoicing, Office, Safety
  • Clerical, Inventory, Shipping
  • Conferences, People skills
  • Order fulfillment
  • Training development
  • Multitasking capacity
  • Supply chain operations
  • ERP systems proficiency
  • Customer relations
  • International shipments
  • Manage vendors
  • Operational efficiency
  • Logistics process improvement
  • Problem-solving abilities

Languages

Bilingual: Spanish - Advanced

Timeline

Senior Export Logistics Specialist

PSA BDP International
03.2021 - Current

Import Shipping Specialist

Eastman Footwear Group
11.2010 - 10.2019

Assistant Teacher

Morale Welfare Recreation, CDC
07.2007 - 01.2010

Account Payable and Receivable Clerk

Ambras Fine Jewelry
09.2004 - 01.2006

Bachelor of Arts - Elementary Education

Western Governors University

Associate of Arts - Liberal Arts Social and Behavioral Science

Coastline Community College

Associate of Arts - Liberal Arts And Sciences

Florida State College

Some College

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THALIA SANTANA