Dynamic professional with a proven track record at Amazon, adept in optimizing operational workflows and enhancing performance through effective inventory management using VAST and VISTA systems. Demonstrated leadership as a Shift Leader at Cold Stone Creamery, excelling in conflict resolution and team productivity.
Overview
3
3
years of professional experience
Work History
Fulfillment Associate
Amazon
Penns Grove, NJ
06.2022 - Current
Tracked key metrics and generated reports to assist management in evaluating and enhancing performance and productivity.
Identified and implemented process improvements, reducing bottlenecks and optimizing operational workflows.
Supported daily floor operations, managing workflow to achieve productivity targets and meet customer demands in a high-volume environment.
Conducted TDR (Trailer Dock Release) operations and CPT chasing, ensuring timely and efficient trailer movements to maintain workflow efficiency.
Utilized VAST, VISTA, OB dock and SCARTA systems for precise inventory management, tracking stock levels, and streamlining order fulfillment processes.
Shift Leader
Cold Stone Creamery
1001 Baltimore Pike, Springfield, PA 19064
10.2021 - 05.2022
Executed cash management duties with POS and shift reports.
Planned and supervised job task assignments, upholding quality standards.
Communicated, trained and promoted quality standards to team members.
Assessed team performance to encourage productivity.
Identified and resolved conflicts between workers to promote teamwork.
Completed daily paperwork, including sales reports and employee performance evaluations.
Coordinated with vendors for timely deliveries of products or services.
Maintained safety standards by conducting inspections and addressing hazards promptly.
Education
Bachelor of Science - Operations Managment W/ Applied Mathematics Minor
Southren New Hampshire University
2500 N River Rd, Manchester, NH 03106
08-2026
Bachelor of Science - Information Technology
Southern New Hampshire University
2500 N River Rd, Manchester, NH 03106
08-2026
High School Diploma -
Ridley Highschool
901 Morton Ave, Folsom, PA 19033
06.2022
Skills
Product Packaging
Loss Prevention
Customer Service
Inventory Maintenance
RFID Tracking
Fulfillment Processing
Warehouse Safety
Timeline
Fulfillment Associate
Amazon
06.2022 - Current
Shift Leader
Cold Stone Creamery
10.2021 - 05.2022
Bachelor of Science - Operations Managment W/ Applied Mathematics Minor