Summary
Overview
Work History
Education
Skills
Timeline
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Theresa Divel

Mc Connellsburg

Summary

Dynamic warehouse professional skilled in effective communication and problem-solving. Experienced in managing daily operations and training employees, contributing to improved operational efficiency and team performance. Eager to leverage strengths in inventory management and equipment oversight.

Overview

6
6
years of professional experience

Work History

Warehouse Lead

Ryder
Greencastle
11.2024 - Current
  • Coordinated inventory management using warehouse management systems to optimize accuracy.
  • Monitored equipment functionality and reported maintenance requirements to management.
  • Implemented workflow improvements that enhanced productivity within the team.
  • Collaborated with team members to address operational issues swiftly and effectively.
  • Managed daily warehouse activities by efficiently assigning tasks among workers.
  • Supervised a team of 10 warehouse associates, ensuring adherence to best practices.
  • Operated forklifts, pallet jacks, and various mechanical equipment following safety standards.
  • Performed cycle counts to reconcile physical stock with system-generated data.

Forklift Driver pallet jack and Warehouse

South Mountain Creamery
Chambersburg
06.2022 - 11.2024
  • Operated forklifts and electric pallet jacks for over five years to support warehouse operations.
  • Managed all warehouse activities independently, ensuring efficient workflows and productivity.
  • Prepared materials daily for plant operations, aligning with production schedules.
  • Performed inventory management by accurately tracking product movement and stock levels.
  • Maintained organized storage areas to facilitate optimal inventory access.
  • Conducted routine inspections of forklift equipment to uphold safety standards.
  • Communicated effectively with supervisors regarding equipment issues and maintenance requirements.
  • Trained employees by developing training materials and monitoring progress throughout the process.

Warehouse Worker/ pasteurizer

South Mountain Creamery
Chambersburg
02.2021 - 10.2022
  • Executed next-day order preparations with precision and efficiency.
  • Supported milk pasteurization during peak demand periods to ensure supply continuity.
  • Took leave from work due to car accident, prioritizing recovery.

Receptionist

Affordable Dentures & Implants
Hagerstown
02.2020 - 06.2021
  • Assisted visitors with professionalism while managing a multi-line phone system.
  • Scheduled appointments and coordinated patient flow to enhance office efficiency.
  • Processed mail and packages, ensuring timely distribution to departments.
  • Provided chair-side assistance during dental procedures to optimize patient comfort.
  • Educated patients about oral hygiene and postoperative care for improved recovery.
  • Maintained detailed records of patient interactions using electronic health record systems.
  • Operated dental radiography equipment for diagnostic imaging as needed.
  • Oversaw inventory management of dental supplies, placing orders when necessary.

Education

12 -

North Hagerstown High School
Hagerstown, MD

Skills

  • Microsoft Office applications
  • Forklift operation and certification
  • Customer service and support
  • Team leadership and collaboration
  • Effective communication skills
  • Problem solving and performance improvement
  • Inventory management and control
  • Workflow optimization strategies
  • Time management and workforce planning
  • Attention to detail and quality control
  • Worksite supervision and employee training

Timeline

Warehouse Lead

Ryder
11.2024 - Current

Forklift Driver pallet jack and Warehouse

South Mountain Creamery
06.2022 - 11.2024

Warehouse Worker/ pasteurizer

South Mountain Creamery
02.2021 - 10.2022

Receptionist

Affordable Dentures & Implants
02.2020 - 06.2021

12 -

North Hagerstown High School

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Theresa Divel