Theresa Dixon
Wayne
Summary
Detail-oriented professional with strong organizational skills and a commitment to exceptional customer service. Experienced in administrative support and project coordination, ensuring seamless operations and customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Service/Administrative Assistant
Hafer Petroleum Equipment
Birdsboro
07.2018 - 12.2025
- Provide administrative and operational support to various staff members in the petroleum and carwash service departments
- Highly organized and detail oriented professional
- Extensive experience in data entry and clerical tasks
- Provide Professional customer service for inbound nd outbound calls, answer any questions and provide basic troubleshooting needs
- Responsible for collecting payments from customers and ensuring all invoices are paid on time
- Coordinate and nurture relationships with vendors and resolve and minimize issues
- Review/schedule contracted work
- Provide technical support and maintenance as needed
- Attentively listen to customer concerns and provide effective solutions
- Collaborate with other company departments to complete projects or tasks
- Proficient in Microsoft word, excel, teams, sage and foundation software
Front Desk Coordinator
Lords and Ladies
Douglassville
04.2023 - 11.2024
- Warmly greeting clients, offer beverages, managing waiting area and assist with any inquires
- Schedule, confirm and reschedule appointments managing the stylist calendar efficiently
- Answer phones, respond to emails, manage client records
- Process Cash/credit card payments, issue receipts and handle Daily Cash reconciliation
- Recommend and sell retail Products and promote new services and handle gift card sales
- Maintain a clean, organized and welcoming front desk and waiting area
- Ability to handle multi phone lines, walk ins and booking system simultaneously
- part time position - left salon because we moved
Owner/President
Green Eagle Enterprise
Birdsboro
2005 - 2017
- Oversee projects from conception to completion, including planning, budgeting, scheduling and execution
- Secure funding, manage budgets, control costs, forecast and financial risks
- Lead, train subcontractors and laborers
- Ensure adherence to building codes, safety regulations and quality standards
- Negotiate Contracts and manage vendors
- Facilitate communication between all clients, teams and leaders
- Formulating the company's vision and mission to making
Medical Receptionist
The Pathway School
Jeffersonville
2003 - 2005
- Welcoming students, parents and visitors, checking identification and insurance information
- Managing clinical staff calendar, scheduling, canceling or rescheduling appointments
- Answer, screen and directing calls, managing Email inquires, processing correspondences and handling incoming/outgoing mail
- Maintaining accurate, up to date health records
- Relaying messages between students, parents and visitors to clinical staff
- Keeping waiting area tidy, ensuring HIPPA regulations and managing office supplies
Education
High School Diploma -
Bishop Kenrick High School
Norristown, PA06-1989
Skills
- Data entry
- Payment processing
- Calendar management
- Technical support
- Customer service
- Vendor management
References
References available upon request.
Timeline
Front Desk Coordinator
Lords and Ladies
04.2023 - 11.2024
Service/Administrative Assistant
Hafer Petroleum Equipment
07.2018 - 12.2025
Owner/President
Green Eagle Enterprise
2005 - 2017
Medical Receptionist
The Pathway School
2003 - 2005
High School Diploma -
Bishop Kenrick High School