Theresa Hacker
Gettysburg
Summary
Dynamic healthcare professional with over 20 years of diverse experience, including roles as a Hospital Aide, Nursing Rehab Home staff, Unit Secretary, and Transportation Coordinator, along with extensive work with individuals with intellectual disabilities. Currently holds a CNA license, CPR/BLS certification, and is fully vaccinated against COVID-19 and influenza. Proven leadership skills in guiding teams and managing complex projects while consistently achieving strategic objectives. Recognized for developing efficient processes that uphold high standards and align with organizational goals through a collaborative approach and unwavering commitment to excellence.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Mental Health Support Worker
Dedicated Nursing Association
Lancaster, Pa
2022 - 05.2026
- Implemented infection control procedures, maintaining high standards of cleanliness and safety.
- Worked flexible hours across night, weekend, and holiday shifts.
- Educated patients and families on care procedures and health management.
- Proved successful working within tight deadlines and a fast-paced environment.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Skilled at working independently and collaboratively in a team environment.
- Provided compassionate care to patients in diverse settings, ensuring comfort and safety.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
COVID-19 Tester
Dedicated Nursing Association
Lancaster, Pa
2018 - 2022
- Administered COVID-19 tests, ensuring adherence to safety protocols and guidelines.
- Collected specimens accurately, maintaining infection control measures throughout the process.
- Collaborated with healthcare professionals to streamline testing processes and enhance patient experience.
- Monitored inventory of testing supplies, ensuring availability for uninterrupted operations.
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
- Reported positive and negative response cases according to established protocols and reporting mandates.
- Updated knowledge regularly through continued education seminars, staying informed about the latest advancements in COVID-19 testing methods and technologies.
Medication Tech/Travel CNA
Autumn House
York, PA
11.2017 - 08.2018
- Provide Medication rounds per Mars for 3 floors of patients
- Conduct blood sugar readings and provide insulin per doctors order
- Conducted routine diagnostics and testing procedures to support patient care objectives.
- Operated laboratory equipment and maintained safety protocols to ensure accuracy in test results.
- Assisted in specimen collection, processing, and documentation to streamline workflow efficiency.
- Collaborated with healthcare professionals to interpret test findings and support treatment decisions.
- Trained new staff on standard operating procedures and best practices for laboratory processes.
- Implemented quality control measures to enhance accuracy of laboratory results and minimize errors.
- Participated in inventory management, ensuring availability of necessary supplies for uninterrupted operations.
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Collected and processed laboratory specimens to obtain samples for analysis.
Medical Transportation Driver
Colonial Manor Nursing and Rehab
York, PA
2015 - 2017
- Transported patients to appointments safely and efficiently.
- Assisted in loading and unloading medical equipment as needed.
- Maintained accurate records of patient transport schedules.
- Ensured compliance with safety regulations during transportation.
- Communicated effectively with healthcare staff regarding patient needs.
- Monitored vehicle condition and reported maintenance issues promptly.
- Collaborated with team members to improve service delivery processes.
- Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
- Ensured proper functioning of on-board medical equipment, maintaining a secure and reliable environment for patients during transport.
Respiratory Patient Support
Select Medical
York, PA
2013 - 2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Certified Nursing Assistant (CNA)
Cross Country Medical Staffing Network
Lancaster , Pa
05.2003 - 08.2008
- I am contracted to pick up facility nursing jobs as need within 50 mile of my home.
- Assist the patient with daily ADL needs. Help with Mobility to assist patient with therapy.
- Monitor any behavioral changes due to medication or illness in the patients.
- Report and document any changes to the charge nurse for further observation.
- Monitored vital signs, documenting changes for nursing staff review.
- Maintained cleanliness and organization of patient rooms and equipment.
- Trained new staff on best practices for patient assistance and safety protocols.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Education
Associate of Science - Clinical Psychology
Harrisburg Area Community College
Harrisburg, PA05-2018
Clinical Psychology
Pennsylvania State University
York, PA05-2028
Skills
- Coordinate billing for patients and Authorizations for procedures
- Scheduling patient follow up Appointments, coordinating new patient Dialysis schedule with transportation
- Assigning CNA to assist patients at appointments Assign rooms for new Admissions, order insulin, Contact releasing hosp for discharge orders
- Help RN manager prepare for care plan meetings
- Insulin delivery and monitoring
- Proficient in medical terminology
- Advanced Excel and PowerPoint skills
Certification
CPR
HIPPA
OSHA
Timeline
Medication Tech/Travel CNA
Autumn House
11.2017 - 08.2018
Certified Nursing Assistant (CNA)
Cross Country Medical Staffing Network
05.2003 - 08.2008
Mental Health Support Worker
Dedicated Nursing Association
2022 - 05.2026
COVID-19 Tester
Dedicated Nursing Association
2018 - 2022
Medical Transportation Driver
Colonial Manor Nursing and Rehab
2015 - 2017
Respiratory Patient Support
Select Medical
2013 - 2015
Associate of Science - Clinical Psychology
Harrisburg Area Community College
Clinical Psychology
Pennsylvania State University
Section name
Authorized to work in the US for any employer