Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

THERRESA JOHNSON

East Stroudsburg

Summary

Customer-focused retail professional with five years of experience in the retail industry. Proficient in prescription processing, medication dispensing, inventory management, and customer service. Skilled in accurately compounding medications, maintaining compliance with regulations, and providing support to pharmacists. Proficient in managing calendars, scheduling meetings, coordinating travel arrangements, and handling correspondence. Skilled in prioritizing tasks, multitasking effectively, and maintaining confidentiality. Strong communication and interpersonal abilities, with a proactive approach to problem-solving. Dedicated and hyper-aware patrol officer with one year of service in law enforcement. Proven track record of ensuring public safety, enforcing laws, and responding to emergencies. Skilled in patrol operations, crime prevention, and community policing. Proficient in patrolling buildings, defensive tactics, and emergency response procedures. Committed to upholding the highest standards of integrity, professionalism, and accountability in all aspects of law enforcement. Hardworking and competent professional with extensive knowledge in clinical laboratory operations. Punctual and professional, willing to work various shifts, and driven to perform successfully in a solitary role or as part of a team.

Overview

9
9
years of professional experience

Work History

Laboratory Technician Cleaner

Sanofi Pasteur (ACM)
Swiftwater
08.2024 - Current
  • Conducted routine and deep cleaning of laboratory areas following SOPs and GMPs to maintain a sterile environment.
  • Ensured compliance with Good Manufacturing Practices (GMPs) by adhering to strict cleaning protocols and documentation procedures.
  • Safely handled and disposed of hazardous and non-hazardous waste in accordance with SOPs and regulatory guidelines.
  • Maintained cleaning records and logs to ensure regulatory compliance for audits and inspections.
  • Assisting in contamination control efforts, including proper gowning and aseptic techniques.

  • Prepared lab for daily operations by stocking materials and equipment.

Behavioral Health Technician

Pocono Mountain Recovery Center
03.2024 - Current
  • Conducted client rounds to check on residents.
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Counted medication and entered the amount in inventory.
  • Distributed medication in the morning to clients.

Pharmacy Assistant

Walgreens Pharmacy
07.2023 - 03.2024
  • Processed and filled prescriptions accurately and efficiently, including verifying patient information, medication dosages, and instructions
  • Prepared compounded medications, following established protocols and safety guidelines
  • Managed inventory levels by ordering, receiving, and restocking medications and supplies
  • Assisted pharmacists with medication therapy management and patient counseling
  • Provided exceptional customer service, addressing inquiries and concerns from patients and healthcare providers
  • Maintained cleanliness and organization of the pharmacy area, adhering to sanitation and safety standards.

Security Patrol Officer

East Stroudsburg University
01.2022 - 05.2023
  • Patrolling the campus
  • Taking safety measures to ensure the campus is safe from crimes
  • Riding in the patrol car
  • Took rounds around the school about 3 times before shift ended
  • Conducted routine patrols of assigned areas to deter criminal activity, enforce traffic laws, and maintain public order with the Stroudsburg Police
  • Responded to emergency calls for service, including accidents, disturbances, and criminal incidents, and provided assistance as needed with the Stroudsburg Police.

Cashier, Overnight Stocker, Morning Stocker, Personal Shopper, Customer Service

Walmart
06.2018 - 11.2022
  • Ring out customers
  • Reshops (returning things customers didn't want)
  • After a certain time, returning my till and shutting down my register
  • Self-checkout (standing and watching customers to make sure the transactions being made are proper)
  • Worked overnight as a stocker putting up freight and cleaning up for the store to look in business for the next day
  • Shopped for customers for their groceries and dispensed it to their vehicles
  • Putting up freight, fixing the top shelves to make it neat, putting up fixtures for sales in the morning.

Personal Care Aide

St Lukes Villa
03.2019 - 08.2020
  • Provided personalized care and support to clients in their homes, assisting with activities of daily living (ADLs) based on individual needs and care plans
  • Assisted clients with bathing, dressing, grooming, and toileting, maintaining dignity and privacy at all times
  • Administered medications according to prescribed schedules and documented medication administration accurately
  • Maintained a clean and safe environment by performing light housekeeping tasks, such as tidying living areas and laundering linens.

Cashier

Price Chopper
09.2019 - 03.2020
  • Helped customers during transactions
  • Returned items customers did not want
  • Provided excellent customer service
  • Helped in the garden department.

Babysitter

Volunteer Work
05.2016 - 12.2018
  • Provided childcare services to families in the community on a volunteer basis
  • Supervised and engaged children in age-appropriate activities, such as games, crafts, reading, and outdoor play
  • Ensured the safety and well-being of children at all times, including during mealtime, bedtime, and outdoor excursions.

Librarian

University of Pittsburgh
10.2016 - 10.2017
  • Managed the library's collection development process, including selection, acquisition, and deselection of materials in various formats to meet the needs of patrons
  • Cataloged and classified library materials using standard cataloging practices and metadata schemas to ensure accurate and accessible information retrieval
  • Provided reference and research assistance to library users, including answering inquiries, conducting literature searches, and assisting with database navigation
  • Collaborated with faculty to integrate library resources and services into curriculum development and course assignments.

Education

Criminal Justice/ Sociology Degree -

East Stroudsburg University
East Stroudsburg, PA
05.2023

High School Diploma -

East Stroudsburg High School South
East Stroudsburg, PA
05.2016

Skills

  • Lab result interpretation
  • Critical thinking proficiency
  • Laboratory documentation
  • Disease specialization proficiency
  • Interpersonal and written communication
  • Clinical lab settings

Skills

SOP & GMP Compliance – Adhered to Standard Operating Procedures and Good Manufacturing Practices in laboratory environments.
Laboratory Cleaning & Decontamination – Maintained sterile and contamination-free workspaces in compliance with regulatory standards.

Documentation & Record-Keeping – Maintained cleaning logs and compliance records for audits and inspections.

Medication Preparation & Handling – Assisted in handling and preparing medications in compliance with safety protocols.

Sterile & Non-Sterile Cleaning – Maintained clean environments for drug preparation and laboratory processes.

Compounding & Dispensing Support – Assisted in measuring, mixing, and preparing medications under pharmacist supervision.

Timeline

Laboratory Technician Cleaner

Sanofi Pasteur (ACM)
08.2024 - Current

Behavioral Health Technician

Pocono Mountain Recovery Center
03.2024 - Current

Pharmacy Assistant

Walgreens Pharmacy
07.2023 - 03.2024

Security Patrol Officer

East Stroudsburg University
01.2022 - 05.2023

Cashier

Price Chopper
09.2019 - 03.2020

Personal Care Aide

St Lukes Villa
03.2019 - 08.2020

Cashier, Overnight Stocker, Morning Stocker, Personal Shopper, Customer Service

Walmart
06.2018 - 11.2022

Librarian

University of Pittsburgh
10.2016 - 10.2017

Babysitter

Volunteer Work
05.2016 - 12.2018

Criminal Justice/ Sociology Degree -

East Stroudsburg University

High School Diploma -

East Stroudsburg High School South
THERRESA JOHNSON