Thomas Barry
Pittsburgh
Summary
Dynamic sales associate with a proven track record at Spencer's Gifts, excelling in client retention strategies and upselling. Skilled in retail loss prevention, I foster customer loyalty through engaging interactions and effective problem-solving. Committed to enhancing the shopping experience, I consistently deliver results in high-pressure environments.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Looking for management/keyholder positions
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Spencer's Gifts
09.2024 - Current
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Hot Topic
09.2023 - 11.2023
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Built relationships with customers to encourage repeat business.
Sales Associate Seasonal
Spirit Halloween LLC
08.2022 - 11.2022
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Carlyton Jr./Sr. High
08-2024
Skills
- Retail loss prevention
- Promotional support
- Upselling
- Client retention strategies
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Goal oriented
- Cash handling
- Money handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
- Store opening and closing
Accomplishments
Award winner for charity sales
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
- Loss Prevention Certified (LPC) - Loss Prevention Foundation.
Winner for Lead in Charity Sales
At Spirit of Halloween, I sold the most donations in a sales crew of 20.
Hobbies and Interests
Practical effects
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail.
- Video Gaming
- Coding and Programming
- Video Game Design
- 3D Printing
Timeline
Sales Associate
Spencer's Gifts
09.2024 - Current
Sales Associate
Hot Topic
09.2023 - 11.2023
Sales Associate Seasonal
Spirit Halloween LLC
08.2022 - 11.2022
High School Diploma -
Carlyton Jr./Sr. High
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