Thomas Leretsis
Guys Mills
Summary
Dynamic Facilities Manager with a proven track record at Altair Real Estate, excelling in building maintenance and vendor management. Demonstrated leadership in implementing preventive maintenance plans, achieving significant cost savings, and enhancing operational efficiency. Skilled in emergency preparedness and asset management, fostering strong team collaboration and accountability.
Overview
17
17
years of professional experience
Work History
Facilities Manager
Altair Real Estate
10.2017 - Current
- Responded to building emergencies and managed repairs.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
- Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
- Investigated problems and determined appropriate remedies.
- Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
- Oversaw facility renovations, ensuring ADA compliance and adherence to local building codes.
- Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
- Maintained HVAC, temperature control, electrical and building automation systems.
- Interviewed, hired, and trained qualified maintenance employees.
Flooring Installer
Foulks Flooring America
02.2015 - 10.2017
- Cut and trimmed flooring to fit around obstacles and within tight spaces.
- Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
- Installed various types of flooring materials, including hardwood, laminate, tile, and carpet for diverse clientele.
- Performed thorough inspections of subfloors before installing new materials, identifying potential issues and addressing them proactively.
- Completed complex flooring projects within the given deadlines, ensuring client satisfaction and repeat business.
- Reduced material wastage by accurately measuring and cutting flooring materials according to project specifications.
- Collaborated with team members to efficiently complete large-scale commercial flooring installations.
- Offered post-installation support to clients, addressing any concerns and ensuring their complete satisfaction with the final product.
- Meticulously followed manufacturer guidelines during product installation processes ensuring long-lasting results that met warranty requirements.
Chief Operating Officer
T&T Express Transport
02.2010 - 02.2015
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
- Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
- Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Identified and pursued business development opportunities to grow organization and increase revenue.
Customer Service Representative
West Corporation
01.2008 - 02.2010
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
GED -
Perseus House Charter School of Excellence
Erie, PA01-2007
Skills
- Building maintenance
- Budgeting and financial management
- Building inspections
- Asset management
- Schedule management
- Schedule coordination
- Emergency preparedness
- Team direction
- Energy management
- System inspections
- Blueprint interpretation
- Leadership and supervision
- Planning and scheduling
- Service contracts management
- Performance evaluations
- Operations oversight
- Electrical systems
- Equipment maintenance
Timeline
Facilities Manager
Altair Real Estate
10.2017 - Current
Flooring Installer
Foulks Flooring America
02.2015 - 10.2017
Chief Operating Officer
T&T Express Transport
02.2010 - 02.2015
Customer Service Representative
West Corporation
01.2008 - 02.2010
GED -
Perseus House Charter School of Excellence
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