Thomas McDonough III
West Mifflin
Summary
Professional driver with strong commitment to punctual deliveries and customer satisfaction. Skilled in efficient route planning, vehicle maintenance, and safety protocols. Known for strong teamwork, adaptability, and reliability in fast-paced environments. Consistently delivers results through effective communication and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Food Delivery Driver
The Pizza Company
11.2021 - 09.2024
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Food Delivery Driver
Backstreet Burgers
06.2020 - 04.2021
- Navigated efficiently through various routes for timely food deliveries.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Verified orders prior to completing deliveries to avoid customer complaints.
Food Delivery Driver
Fox's Pizza Den
02.2016 - 04.2020
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.
- Recorded detailed notes on special delivery instructions or requests from customers, ensuring personalized service.
Oil Change Technician
Valvoline Instant Oil Change
03.2014 - 04.2015
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Greeted customers and answered questions about oil changes and other services.
- Minimized errors by double-checking all work before releasing vehicles back to clients, ensuring their safety and long-term reliability.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Improved customer satisfaction by providing efficient and thorough oil changes in a timely manner.
Education
High School Diploma -
West Mifflin Area Highscool
West Mifflin, PA05-2013
Skills
- Customer service
- Quick learner
- Hardworking and responsible
- Safe driving
- Dedicated team player
- Good driving record
- Food handling
- Safe food handling
- Time management
- Valid Driver's license
- GPS navigation
- Route planning
- Clean driving record
- Payment collection
- Motor vehicle operation
- Delivery coordination
- Dependable and reliable
Timeline
Food Delivery Driver
The Pizza Company
11.2021 - 09.2024
Food Delivery Driver
Backstreet Burgers
06.2020 - 04.2021
Food Delivery Driver
Fox's Pizza Den
02.2016 - 04.2020
Oil Change Technician
Valvoline Instant Oil Change
03.2014 - 04.2015
High School Diploma -
West Mifflin Area Highscool
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