Thomas Thrush
Orrstown
Summary
Proven leader with a track record of enhancing team performance and efficiency through effective decision-making and employee training. Skilled in operations management and problem-solving, adept at adapting to change and eager to bring punctual, reliable work ethic and a results-driven approach to a new challenge. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with years of experience working in busy environments.
Overview
7
7
years of professional experience
Work History
Teller
M&T Bank
11.2024 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
Warehouse Worker / Reworker
Target
07.2021 - 11.2024
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Completed daily orders with expert picking and packing of shipments.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Developed strong problem-solving skills by analyzing complex situations and determining appropriate solutions for efficient workflow management.
- Conducted root cause analysis for recurring defects, leading to the implementation of effective corrective actions.
- Enhanced production efficiency by streamlining rework procedures and implementing best practices.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced waste by repurposing materials when possible during the rework process.
- Employed various tools and equipment to find solutions to difficult or complex issues.
Package Handler
FedEx
09.2023 - 06.2024
- Followed safety regulations to maintain safe work environment.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Communicated regularly with supervisors to provide information on delays and issues with shipments.
Shift Manager
McDonald's
10.2017 - 04.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Conducted safety inspections to ensure compliance with health regulations.
Education
Bachelor of Science - Accounting
Shippensburg University of Pennsylvania
Shippensburg, PA05.2024
Skills
- Decision-Making
- Employee Training
- Accurate money handling
- Punctual and Reliable
- Delegating Work
- Operations Management
- Problem-Solving
- Adaptable to change
- Willing to Learn
Timeline
Teller
M&T Bank
11.2024 - Current
Package Handler
FedEx
09.2023 - 06.2024
Warehouse Worker / Reworker
Target
07.2021 - 11.2024
Shift Manager
McDonald's
10.2017 - 04.2023
Bachelor of Science - Accounting
Shippensburg University of Pennsylvania
Similar Profiles
Matthew EdmondsMatthew Edmonds
Relationship Banker at M&T BankRelationship Banker at M&T Bank
Maureen BranniganMaureen Brannigan
Corporate Tr Admin - Administrator. at M&T BankCorporate Tr Admin - Administrator. at M&T Bank
Anthony KennedyAnthony Kennedy
Head Teller at M&T BankHead Teller at M&T Bank