Tiana Dinh
College Student
Garnet Valley,PA
Summary
Punctual and honest with solid background in customer service environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Front End Associate
H&M Hennes & Mauritz
Wilmington , DE
08.2022 - 05.2023
- Developed reusable code libraries to expedite future projects while maintaining consistent design elements.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Circle K Gas Station
02.2019 - 05.2023
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Front End Associate
Acme Markets, Inc
06.2018 - 01.2019
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Boosted customer loyalty, remembering regular customers' names and preferences.
- Improved efficiency by multitasking during peak hours, simultaneously managing cash register and directing floor activities.
Education
Bachelor of Science - Computer Science
Southern New Hampshire University
Hooksett, NH 05.2027 - Current
Associate of Science - Computer Science
Southern New Hampshire University
Hooksett, NH 08.2023 - 05.2025
Skills
- Customer service
- Data entry
- Team contribution
- Problem-solving skills
- Goal oriented
- Listening skills
Websites
Timeline
Bachelor of Science - Computer Science
Southern New Hampshire University
05.2027 - Current
Associate of Science - Computer Science
Southern New Hampshire University
08.2023 - 05.2025
Front End Associate
H&M Hennes & Mauritz
08.2022 - 05.2023
Cashier
Circle K Gas Station
02.2019 - 05.2023
Front End Associate
Acme Markets, Inc
06.2018 - 01.2019
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